Jayanna Ramos Magana
Holloman Air Force Base,NM
Summary
Dynamic professional with extensive experience in customer service and team collaboration at Dollar General Market. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Adept at training and mentoring staff while maintaining workplace safety standards. Strong background in cash handling and daily reporting ensures operational efficiency.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Key Holder Supervisor
Dollar General Market
08.2024 - 10.2024
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Processed cash, credit, debit, and check payments.
Caregiver
Irene Hughes
03.2022 - 08.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Caregiver
Candy Certuche
01.2021 - 03.2022
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
OTR Truck Driver
Knight Transportation
07.2019 - 01.2021
- Made sure that deliveries were on time for scheduled appointments.
- Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
- Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Reported vehicle and roadside issues in accordance with company policies to maintain route transparency.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
OTR Truck Driver
C.R. England
07.2018 - 07.2019
- Made sure that deliveries were on time for scheduled appointments.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Trained students on the regulations and safe conduct
- Safely navigated challenging weather conditions, utilizing defensive driving techniques to ensure timely delivery without compromising safety.
Cashier
Walmart
09.2016 - 06.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Computer And Information Sciences
Strayer University
Online05-2030
Skills
- Machine learning
- Data analysis
- Software development
- Database management
- Customer service
- Team collaboration
- Problem solving
- Training and mentoring
Timeline
Key Holder Supervisor
Dollar General Market
08.2024 - 10.2024
Caregiver
Irene Hughes
03.2022 - 08.2024
Caregiver
Candy Certuche
01.2021 - 03.2022
OTR Truck Driver
Knight Transportation
07.2019 - 01.2021
OTR Truck Driver
C.R. England
07.2018 - 07.2019
Cashier
Walmart
09.2016 - 06.2018
Bachelor of Science - Computer And Information Sciences
Strayer University
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