Daniel Cisneros

Opening/Closing Shift Manager, opening-closing registers , cash handling, Secure Building Set alarm

• Supervised daily store operations, ensuring compliance with company policies and procedures.
• Trained and mentored new staff on sales techniques and customer service best practices.
• Managed inventory levels, conducting regular audits to maintain stock accuracy.
• Implemented effective loss prevention strategies, reducing shrinkage in-store assets.
• Assisted in visual merchandising efforts, enhancing product displays to drive sales.
• Monitored cash handling procedures, ensuring accuracy and adherence to security protocols.
• Completed store opening and closing procedures.
• Counted out cash drawers and balanced totals.
• Improved customer service by projecting friendly and knowledgeable attitude.
• Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
• Received and counted money.
• Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
• Trained and mentored new employees.
• Addressed customer concerns promptly and professionally, leading to improved customer experiences and stronger relationships.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Processed cash, credit, debit, and check payments.
• Rotated stock according to dates and protocols.
• Opened inventory boxes and restocked shelves.
• Collaborated with management to develop innovative marketing campaigns that drove foot traffic and boosted sales.
• Trained and supervised new employees to apply best practices in customer service and store operations.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
• Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
• Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings

Front End Overnight Management, Prepare All Registers For Next Business Day including Self Checkouts , Fill/Stock front end & Liquor Department, Order Liquor , Tobacco, General, Grocery Departments, Conduct cycle counts , assist in scheduling

Shift Management, Opening/ Closing of Store keyholder, Department manager, Ordering, cycle counts, receiving department

Department manager/ Grocery manager key holder, receiving, cycle count inventory , ordering all departments

Overnight Stock Team Lead, key holder, Receive Manifest for incoming deliveries, prepare dock, sales floor for stock team , scheduling, ordering , organizing new products for department managers, cashiering