Jayanni Nascimento
Greenwich,CT
Summary
Dynamic assistant store manager with proven skills in problem-solving and customer engagement. Trilingual in English, Spanish, and Portuguese, committed to enhancing team performance and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Starbucks
07.2026 - Current
- Assisted in daily operations, ensuring efficient store functionality and customer satisfaction.
- Supported team training initiatives, enhancing staff performance and service quality.
- Managed inventory processes, optimizing stock levels to minimize waste.
- Implemented store merchandising strategies, improving product visibility and sales appeal.
Supervisor
Starbucks
10.2022 - 05.2026
- Supervised daily operations to ensure exceptional customer service and product quality.
- Trained and mentored new baristas on beverage preparation and company standards.
- Streamlined inventory management processes to reduce waste and improve efficiency.
Barista
Starbucks
10.2020 - 10.2022
- Prepared various beverages according to standardized recipes, ensuring consistent quality and taste.
- Managed customer orders efficiently, enhancing overall service speed and satisfaction.
- Trained new staff on operational procedures and product knowledge, fostering team development.
Education
Bachelor of Arts - Business Administration
Arizona State University
Tempe, AZ05-2026
Skills
- Problem-solving
- Customer service and engagement
- Trilingual: English, Spanish, Portuguese
Timeline
Assistant Store Manager
Starbucks
07.2026 - Current
Supervisor
Starbucks
10.2022 - 05.2026
Barista
Starbucks
10.2020 - 10.2022
Bachelor of Arts - Business Administration
Arizona State University