Jay Carlo Valimento
Chicago,IL
Summary
Application Support, Associate Manager / Product Owner with over 10 years of Software Development and relevant IT Operations experience. Current Product Owner for North America LAD team, supporting and maintaining multiple North America HR and Vendor applications.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Application Support, Assoc Manager / Product Owner
Accenture LLP
Chicago, IL
07.2019 - Current
- Provided 24/5 support for web- and client-based applications, file and data feeds and batch processes to prevent impact to business.
- Collaborated with developers, analysts and project managers to expedite incident resolutions.
- Demonstrated advanced knowledge of software delivery lifecycle and varied delivery methodology.
- Interfaced with customers and developers to diagnose problems and implement configuration requirements and solutions.
- Translated client requirements into configuration requirements.
Software Engineer / Software Engineer Team Lead
Accenture Inc.
Mandaluyong City, Philippines
06.2011 - 07.2019
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Updated old code bases to modern development standards, improving functionality.
- Integrated third-party tools and components into applications.
- Analyzed proposed technical solutions based on customer requirements.
- Collaborated with clients to define solution requirements.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools
- Provided guidance and mentored less-experienced staff members.
- Represented software applications engineering team during large and complex development projects.
- Provided direction and guidance to process improvements and established policies.
Education
Bachelor of Science - Information Technology
Polytechnic University of The Philippines
Sta. Ana, Manila Philippines05.2011
Skills
- Agile Scrum (Product Owner)
- SharePoint
- Web Applications
- ServiceNow Configuration and Development
- Power Automate
- SQL
Certification
- CSPO I - Certified Scrum Product Owner, Scrum Alliance
Timeline
Application Support, Assoc Manager / Product Owner
Accenture LLP
07.2019 - Current
Software Engineer / Software Engineer Team Lead
Accenture Inc.
06.2011 - 07.2019
Bachelor of Science - Information Technology
Polytechnic University of The Philippines