Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel.
Overview
3
3
years of professional experience
1
1
Certification
Work History
911 Telecommunicator
Effingham County Sheriff's Office
12.2021 - Current
Read system maps and caller information, and documented details in system.
Routed calls to police, fire, and ambulance service to meet individual call needs.
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
Line Cook
Parklanes
06.2021 - 11.2021
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Sandwich Artist
Subway
08.2020 - 02.2021
Kept workplace clean and organized in line with restaurant policies.
Greeted guests, promoted specials, and took orders.
Education
No Degree - Criminal Justice
Olney Central College
Olney, IL
High School Diploma -
Flora High School
Flora, IL
05.2020
Skills
Reading Comprehension
Reference Assistance
Emergency Call Routing
System Maintenance
Certification
EMD - Emergency Medical Dispatch
Timeline
911 Telecommunicator
Effingham County Sheriff's Office
12.2021 - Current
Line Cook
Parklanes
06.2021 - 11.2021
Sandwich Artist
Subway
08.2020 - 02.2021
No Degree - Criminal Justice
Olney Central College
High School Diploma -
Flora High School
EMD - Emergency Medical Dispatch
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