Jaycee Baca
Sacramento,United States
Summary
Entry-level Leasing Consultant with outstanding knowledge of rental agreement laws. Brings strong skill set and forward-thinking nature to property management markets. Organized and dedicated to property success.
Overview
5
5
years of professional experience
Work History
Leasing Consultant
FPI Management
Sacramento, CA
02.2022 - Current
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
- Verified tenant incomes and other information before accepting lease applications.
- Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
- Collected rent and tracked resident payments and information in computer system.
- Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations.
- Escalated major issues to property manager for immediate remediation.
- Greeted clients, showed apartments and prepared leases.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
Barista
Dutch Bros
Sacramento, CA
05.2021 - 02.2022
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Promoted additional items with beverages, increasing store sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Controlled line and crowd with quick, efficient service.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Sales Associate
Palm Beach Tanning
Windsor, CA
08.2019 - 01.2020
- Assigned clients to appropriate facilities based on desired treatments and health needs.
- Educated clients on health and safety of tanning facilities and procedures.
- Exceeded monthly tanning product and membership sale quotas.
- Informed and demonstrated how to use tanning equipment to new clients.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Control Room Operator
Sacramento River Cats
Sacramento, CA
07.2017 - 03.2019
- Coordinated live and taped programming for broadcast, editing in real-time and optimizing for varying audiences.
- Maintained on-air operation, switching from programs to commercials, managing network offerings and supporting local broadcasts.
- Monitored multiple channels in periodic rotation to verify regulatory compliance and signal quality.
- Provided variance reports to field staff to assist with task prioritization.
- Observed equipment in operation, system activities and control readouts on continuous basis.
- Monitored operations to spot and report on issues for quick resolution.
- Made sure that products were produced on time and are of good quality.
- Reviewed production schedules and streamlined processes.
- Operate Daktronics Show Control as outlined on event script
• Provide static or motion graphics to director/technical director upon request
• Take direction from event producer and/or director to ensure execution of sponsor and traditional event elements
Hostess and Busser
Bella Bru Cafe
Sacramento, CA
02.2018 - 07.2018
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
Customer Service Bagger
Raley's Supermarket
Sacramento, CA
10.2016 - 02.2018
- Retrieved grocery carts and baskets from lot and various site locations.
- Served as point of contact between customers and store associates or management.
- Immediately cleaned all spills on sidewalks and floors to prevent customer and employee injury.
- Quickly and properly wrapped and boxed items, maintaining uniformity to meet fulfillment targets.
- Conducted price checks to verify prices of products without proper pricing signage.
- Returned unwanted merchandise and retrieved specially requested products.
- Provided product knowledge to help customers select best products.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Directed customers to appropriate areas in store to assist with locating products.
- Maintained customer satisfaction by assisting with carrying out goods.
Education
Bachelor of Arts - Communications
Sonoma State University
Rohnert Park, CA05.2024
Skills
- Organized Mindset
- Property Tours
- Security Management and Enhancement
- Common Sense Reasoning
- Reading Comprehension
- Application Processing
- Tenant Relations
- Sale and Rental Recordkeeping
- Customer Service
- Leasing Terms and Specifications
- Property Marketing
- Sales Techniques
- Critical Thinking
- Fair Housing Policies
- Background Checks
Timeline
Leasing Consultant
FPI Management
02.2022 - Current
Barista
Dutch Bros
05.2021 - 02.2022
Sales Associate
Palm Beach Tanning
08.2019 - 01.2020
Hostess and Busser
Bella Bru Cafe
02.2018 - 07.2018
Control Room Operator
Sacramento River Cats
07.2017 - 03.2019
Customer Service Bagger
Raley's Supermarket
10.2016 - 02.2018
Bachelor of Arts - Communications
Sonoma State University
Similar Profiles
Patricia GreechanPatricia Greechan
Community Director at FPI Management - Formerly Progress ManagementCommunity Director at FPI Management - Formerly Progress Management
Nolan WallaceNolan Wallace
Leasing Consultant at FPI ManagementLeasing Consultant at FPI Management
Tiffany EspeyTiffany Espey
Community Director/Leasing Manager at FPI ManagementCommunity Director/Leasing Manager at FPI Management
Mai JacksonMai Jackson
Porfolio Accountant at FPI ManagementPorfolio Accountant at FPI Management
Christopher BrimhallChristopher Brimhall
Election Worker at County of SacramentoElection Worker at County of Sacramento