Jennifer Garcia Echeverria
Aliso Viejo,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Leasing Consultant
Anza Managment Company
Huntington Beach, CA
08.2022 - Current
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Tracked leads using CRM software and followed up with interested parties.
- Detailed application requirements and answered questions from prospective tenants.
- Used conflict resolution skills to quickly resolve issues among residents.
- Received rent payments and tracked transactions in accounting software.
- Conducted informative and personalized tours, resulting in new leases.
- Encouraged prospective tenants to fill out applications after property tours.
- Checked rental eligibility by following company's verification process.
- Maintained accurate records of correspondence with and from tenants.
- Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
Sales Associate
Pedego Electric Bikes
Rancho Santa Margarita, CA
12.2021 - 07.2022
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Obtained signatures for financial documents and internal and external invoices.
Subcontractor/Laborer
CaughtFeelings.Co
Irvine, CA
01.2019 - 12.2021
- Recommended product changes to enhance customer interest and maximize sales.
- Developed consumer insights tracking to benchmark awareness and measure effectiveness of marketing initiatives.
- Collaborated with photographers and stylists to showcase brands and merchandising standards.
- Examined product samples, adjusting designs to achieve desired results.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Used specialized tools to take precise measurements of various aspects of samples.
- Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
- Reviewed and followed pick sheets to prepare, pack and scan orders.
- Received, processed and reshelved returned products to facilitate accurate inventory.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
Food Service Worker
Panda Restaurant Group
Aliso Viejo, CA
11.2018 - 02.2021
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Operated cash register to process cash, check and credit card transactions.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Set up, restocked and cleaned dining areas.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Acquired new skills to support team and further accommodate customer needs.
- Received food orders from individuals and explained offerings.
- Monitored inventory to keep adequate stock of food items and supplies.
Shift Leader
Freedom Village
Lake Forest, CA
06.2016 - 11.2018
Retail Sales Associate
JCPenney
Laguna Hills, CA
11.2015 - 06.2016
Education
High school diploma -
El Toro High School
Some College (No Degree) - Medical Assistant
Saddleback College
Mission Viejo, CASkills
- Sales and Marketing Aptitude
- Organized Mindset
- Relationship Building
- Product and Service Knowledge
- Sales Development
- Food Safety Understanding
- Customer Service and Rapport
Languages
Languages
Spanish
Full Professional
Timeline
Leasing Consultant
Anza Managment Company
08.2022 - Current
Sales Associate
Pedego Electric Bikes
12.2021 - 07.2022
Subcontractor/Laborer
CaughtFeelings.Co
01.2019 - 12.2021
Food Service Worker
Panda Restaurant Group
11.2018 - 02.2021
Shift Leader
Freedom Village
06.2016 - 11.2018
Retail Sales Associate
JCPenney
11.2015 - 06.2016
High school diploma -
El Toro High School
Some College (No Degree) - Medical Assistant
Saddleback College