Kaili Gonzales
Lewisville,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Leasing Consultant
Ram Partners
Lewisville, TX
09.2023 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Developed strong relationships with local businesses, creating partnerships that benefited both parties.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Leasing Consultant
Univesco
Lewisville, TX
03.2023 - 09.2023
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Tracked leads using CRM software and followed up with interested parties.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Conducted background checks on applicants.
- Used conflict resolution skills to quickly resolve issues among residents.
- Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
- Built brand loyalty by delivering stellar leasing experience to residents.
- Contacted and followed up with tenants on renewal notices.
- Maintained accurate records of correspondence with and from tenants.
Medical Assistant
Simon Tan MD
Southlake, TX
06.2019 - 02.2022
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Responded to patient callbacks and phone-in prescription refill requests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Education
High School Diploma -
Lewisville High School
Lewisville, TX05.2019
Skills
- Background Checks
- Collection Actions
- Organized Mindset
- Lease Renewals
- Leasing Terms and Specifications
- Creative Problem-Solving
- Clear Communication
- Resident Assistance
- Property Inspections
- Phone and Email Etiquette
- Training and Mentoring
- Team Collaboration
- Property Tours
- Lease File Audits
- Lease Agreements
- Customer Service
- Corporate Policies and Procedures
- Record Keeping
- Team Building
- Leasing and Sales
- Fair Housing Regulations
- CRM Software
- Unit inspection
- Property tours and inspections
Languages
Spanish
Native or Bilingual
Timeline
Leasing Consultant
Ram Partners
09.2023 - Current
Leasing Consultant
Univesco
03.2023 - 09.2023
Medical Assistant
Simon Tan MD
06.2019 - 02.2022
High School Diploma -
Lewisville High School