Jaycee Biby
Canon City,CO
Summary
Results-oriented professional with expertise in financial tracking, inventory management, and operational efficiency. Proven ability to streamline processes and enhance team collaboration, ensuring precise budget communication and record-keeping.
Overview
13
13
years of professional experience
Work History
Program Assistant I
Colorado Department Of Corrections
Canon City, CO
08.2024 - Current
- Managed daily credit card purchases and maintained accurate logs for financial tracking.
- Ordered facility supplies via CORE, ensuring timely inventory management.
- Completed requisition and function request forms to support operational needs.
- Obtained necessary signatures on all documentation to facilitate processes.
- Stored and organized records of all purchases for easy retrieval.
- Communicated budget concerns to Warden Flores and Assistant Wardens for strategic planning.
- Collaborated with business manager to identify best practices for operational efficiency.
- Scheduled management meetings to discuss critical issues impacting facility operations.
Administrative assistant III
Colorado Department Of Corrections
Canon City, CO
11.2022 - 08.2024
- Managed ordering and purchasing of medical and office supplies for optimal clinic operation.
- Ensured efficient functioning of Medical Clinic, SOTMP Program, and TC Program.
- Reconciled monthly expenditures using CCard log to maintain accurate financial records.
- Tracked budget status consistently while keeping team informed about financial standing.
- Scheduled appointments for providers, including mental health and optometry services.
- Maintained up-to-date clinic information through organized record-keeping on Google Drive.
- Coordinated grievance processes as sole clinical grievance coordinator, adhering to established protocols.
- Assisted Medical Records Technician in scanning and distributing medical records efficiently.
Customer Service Manager
Fremont Veterinary Clinic
Canon City, CO
09.2021 - 06.2022
- Managed cash handling and reconciliation of nightly cash drawers and safes.
- Delivered customer service and scheduled appointments efficiently.
Oversaw product ordering and retail sales, including prescribed medications. - Maintained communication with veterinarians to support daily operations.
- Assisted with veterinary procedures as necessary.
- Coordinated staff scheduling and management to optimize clinic workflow.
- Utilized QuickBooks for employee timekeeping and payment processing effectively.
Conducted audits on cash drawers and deposits to ensure accuracy. - Oversaw scheduling to ensure efficient appointment management.
- Trained staff on customer service best practices and clinic protocols.
- Coordinated with veterinary staff to streamline client communication and care processes.
- Handled billing inquiries and processed payments accurately for clients.
Area Manager
Charter Spectrum
Canon City, CO
02.2013 - 01.2021
- Conducted audits of cash drawers and safe, verifying all required documentation.
- Reviewed deposit logs and cash reconciliation paperwork for accuracy.
- Assessed stock levels of products, including cell phones and modems, ensuring optimal inventory.
- Tracked and logged sales metrics for each product to evaluate performance.
- Coached staff on policies and procedures to enhance operational efficiency.
- Educated team members on effective sales tactics to boost revenue.
- Provided direct customer support, including payment processing and technical assistance.
- Facilitated monthly coaching sessions to set sales goals and development targets.
- Managed daily operations across multiple service areas for an efficient workflow.
- Developed training programs for new employees to enhance team performance.
- Monitored and analyzed budget performance to ensure compliance.
- Collaborated with department heads to gather financial forecasts and reports.
- Prepared detailed financial reports for senior management review.
Education
General Education
Canon City High School
Cañon City, CO05-2007
Skills
- Financial tracking
- Inventory management
- Document organization
- Requisition processing
- Budget communication
- Operational efficiency
- Customer service
- Team collaboration
- Problem solving
- Payroll reporting
- Advanced Excel
- Expense reports
- Report preparation
- Data entry
- Staff support
- Expense reporting
- Data reconciliation
- Compliance oversight
Timeline
Program Assistant I
Colorado Department Of Corrections
08.2024 - Current
Administrative assistant III
Colorado Department Of Corrections
11.2022 - 08.2024
Customer Service Manager
Fremont Veterinary Clinic
09.2021 - 06.2022
Area Manager
Charter Spectrum
02.2013 - 01.2021
General Education
Canon City High School