Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Sales Associate
English Rose Boutique
02.2023 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to build rapport and loyalty.
Provided positive first impressions to welcome existing, new, and potential customers.
Used in-store system to locate inventory and place special orders for customers.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Managed efficient cash register operations.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Volleyball Coach
Amarillo Elite Volleyball
11.2021 - Current
Created positive and encouraging environment to motivate athletes to give best efforts.
Worked individually with players when struggling to enhancer confidence and strengthen court skills.
Provided guidance and mentorship to volleyball athletes to help reach full potential.
Prepared athletes for special competitions and tournaments.
Stretched, warmed up, and completed conditioning exercises properly to reduce injuries.
Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
Implemented exercise programs and training strategies to bolster individual and team performance.
Researched latest industry trends and developments to keep abreast of best practices.
Offered constructive feedback to clients to help reach goals.
Created and implemented innovative strategies to engage clients in coaching journey.
Assisted clients in setting and achieving personal and professional goals.
Recruited athletes by attending games, meeting with families, and presenting scholarship offers.
Trained athletes in proper use of equipment for safety and maximum results.
Facilitated team building activities and workshops to improve communication, collaboration and productivity.
Volleyball Coach
San Jacinto Christian Academy
08.2021 - 10.2021
Created positive and encouraging environment to motivate athletes to give best efforts.
Worked individually with players when struggling to enhancer confidence and strengthen court skills.
Provided guidance and mentorship to volleyball athletes to help reach full potential.
Prepared athletes for special competitions and tournaments.
Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
Developed and implemented useful and progressive training plans to improve skills of athletes of all ages and abilities.
Stretched, warmed up, and completed conditioning exercises properly to reduce injuries.
Reviewed and updated game strategies and techniques to optimize training sessions.
Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
Education
Associate of Business - Marketing
West Texas A&M University
Canyon, TX
12.2025
Skills
Upselling
Store Opening and Closing
Retail Store Operations
Display Setup
Shipment Processing
Cash Handling
Merchandising Understanding
Relationship Selling
Time Management
Customer Service
Product Sales
Timeline
Sales Associate
English Rose Boutique
02.2023 - Current
Volleyball Coach
Amarillo Elite Volleyball
11.2021 - Current
Volleyball Coach
San Jacinto Christian Academy
08.2021 - 10.2021
Associate of Business - Marketing
West Texas A&M University
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Paul M BrosnanPaul M Brosnan
Owner/Operator at English Rose RestorationOwner/Operator at English Rose Restoration