Jaycee portee
Foreny ,TX
Summary
Dynamic and adaptable professional with a proven track record at Outback Steakhouse, excelling in multitasking and communication. Recognized for enhancing customer satisfaction through expert menu knowledge and timely service. A collaborative team player committed to maintaining accuracy and fostering relationships, ensuring repeat business and operational excellence.
Overview
4
4
years of professional experience
Work History
To-Go Server
Outback Steakhouse
03.2025 - 05.2025
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.
- Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
Cashier/Court Monitor
Maxx Air
05.2021 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Science - Criminal Justice
Texas Woman's University
Denton, TX05-2026
Skills
- Strong multitasking
- Quick learner
- Sense of urgency
- Adaptable mindset
- Collaborative team player
- Consistently supportive
Timeline
To-Go Server
Outback Steakhouse
03.2025 - 05.2025
Cashier/Court Monitor
Maxx Air
05.2021 - 08.2024
Bachelor of Science - Criminal Justice
Texas Woman's University
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