Jaycel Cole
Norfolk,VA
Summary
Dynamic professional with a strong background in caregiving and pharmacy operations at CVS Pharmacy. Proven ability to enhance client engagement through trauma-informed care and effective problem-solving. Skilled in household management and safety awareness, ensuring optimal well-being and independence for clients. Committed to delivering compassionate support while maintaining high standards of care.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Stay at Home Parent
Cole Family
Virginia Beach, VA
11.2017 - Current
- Organized daily schedules to ensure balanced activities and routines for children.
- Developed age-appropriate educational materials to stimulate learning and engagement.
- Coordinated playdates and social activities, fostering relationships among peers.
- Implemented effective discipline strategies, promoting positive behavior in children.
- Managed household operations, including budgeting, meal planning, and grocery shopping.
- Trained children in essential life skills such as cooking and cleaning tasks.
- Led family projects focusing on home improvement and maintenance activities.
- Monitored children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
- Implemented daily routines and activities to stimulate and engage children.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Provided support and guidance to children in conflict resolution.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Encouraged children's emotional and social development.
- Responded to inquiries from parents and guardians.
- Assisted in potty training and toilet hygiene.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Developed lessons and activities to promote children's physical and emotional development.
- Documented children's growth and development.
Pharmacy Technician
CVS Pharmacy
Virginia Beach, VA
06.2022 - 01.2023
- Managed inventory levels to ensure optimal stock availability for customer needs.
- Assisted pharmacists in preparing and dispensing medications accurately.
- Provided exceptional customer service by answering inquiries and resolving issues promptly.
- Trained new pharmacy technicians on operational procedures and best practices.
- Maintained compliance with state and federal regulations regarding medication handling and safety protocols.
- Implemented process improvements to enhance workflow efficiency within the pharmacy team.
- Collaborated with healthcare professionals to coordinate patient care and medication therapy management.
- Conducted regular audits of prescriptions for accuracy, ensuring high standards of quality control.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Educated patients on medication usage and precautions, enhancing patient understanding and safety.
Caregiver
Seniors Helper
Napa, CA
01.2018 - 12.2020
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medication according to prescribed schedules, maintaining accurate records.
- Developed individualized care plans in collaboration with healthcare professionals.
- Provided companionship and emotional support, enhancing clients' quality of life.
- Monitored clients' health conditions, reporting changes to family members and healthcare teams.
- Implemented strategies for improving client mobility and independence at home.
- Coordinated transportation for medical appointments and social activities to promote engagement.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Caregiver, Special Needs
Ed Paguia
San Diego, CA
01.2016 - 12.2017
- Provided personalized care and support to individuals with special needs.
- Developed and implemented tailored activity plans to enhance client engagement.
- Monitored and documented client progress, ensuring compliance with care plans.
- Collaborated with families and healthcare professionals to optimize care strategies.
- Assisted clients with daily living activities, promoting independence and dignity.
- Advocated for clients' rights and needs within community support systems.
- Evaluated client needs regularly to adapt care approaches for improved outcomes.
- Prepared meals and snacks and fed clients.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
- Increased client''s independence with consistent skill-building exercises and positive reinforcement.
Education
Bachelor of Arts - Nursing
Lorma Colleges
Philippines03.2016
Skills
Trauma-informed care
Friendly and respectful
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Caring and responsible
Cleaning and sanitizing
Punctual and reliable
Multitasking
Reliability
Organizational skills
Active listening
Child supervision
Safety awareness
Child safety
Relationship building
Health and safety
Basic housekeeping
Observing and monitoring behavior
CPR certified
Household management
First aid
Food preparation and service
Certification
First aid and CPR Certified
Timeline
Pharmacy Technician
CVS Pharmacy
06.2022 - 01.2023
Caregiver
Seniors Helper
01.2018 - 12.2020
Stay at Home Parent
Cole Family
11.2017 - Current
Caregiver, Special Needs
Ed Paguia
01.2016 - 12.2017
Bachelor of Arts - Nursing
Lorma Colleges