Jaycie Wallace
Bartow,FL
Summary
Results-driven professional that excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers.
Overview
7
7
years of professional experience
Work History
Residential House Cleaner
Misty's Cleaning Service
08.2023 - Current
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Trained new employees on company policies and procedures, fostering a positive work environment built on shared knowledge and teamwork.
- Collaborated with team members to complete large-scale cleaning projects on time and within budget constraints.
- Sanitized apartments after move-out or prior to move-in.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Exceeded client expectations to garner future services.
- Adhered to strict safety protocols while using various cleaning products and equipment, minimizing accidents or injuries on the job.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
Server
Jerry's Tiki Bar
01.2023 - 08.2023
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Cultivated warm relationships with regular customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Daycare Assistant
Bloomingdale Academy
08.2017 - 12.2021
- Responded to inquiries from parents and guardians.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Read stories, sang songs and facilitated creative play.
- Managed classroom behavior with clear expectations and consistent reinforcement strategies, fostering a respectful atmosphere.
- Participated in ongoing professional development training to stay informed of best practices in early childhood education.
- Promoted learning and social development through structured and unstructured playtime.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Implemented daily routines and activities to stimulate and engage children.
Education
High School Diploma -
Bartow Senior High School
Bartow, FL05.2017
Skills
- Customer service-focused
- Hospitality background
- Residential Cleaning
- Excellent oral and written communication
Timeline
Residential House Cleaner
Misty's Cleaning Service
08.2023 - Current
Server
Jerry's Tiki Bar
01.2023 - 08.2023
Daycare Assistant
Bloomingdale Academy
08.2017 - 12.2021
High School Diploma -
Bartow Senior High School