Motivated professional experienced in customer service and youth sports officiating. Skilled in complaint resolution and maintaining customer relations, with a proven ability to adapt quickly and promote positive interactions. Ready to contribute to impactful customer experiences.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Ericksons Thriftway
Prineville, OR
09.2023 - 11.2024
Assisted customers with inquiries, providing accurate product information and resolving issues efficiently.
Maintained cleanliness and organization of work areas, enhancing overall shopping experience for customers.
Collaborated with team members to restock inventory promptly, supporting operational efficiency during peak hours.
Handled customer complaints professionally, demonstrating empathy and problem-solving skills to achieve resolution.
Responded to customer requests for products, services, and company information.
Youth Soccer Referee
Crook County Parks And Recreation District
Prineville, OR
08.2024 - 10.2024
Officiated youth soccer matches, ensuring adherence to game rules and regulations.
Facilitated effective communication with players, coaches, and parents during events.
Maintained composure in high-pressure situations, promoting fair play and sportsmanship.
Evaluated player performance, providing constructive feedback to enhance skills and teamwork.
Enforced safety protocols, minimizing risks for players and spectators alike.
Collaborated with fellow referees to ensure consistent officiating across matches.
Adapted quickly to game dynamics, making real-time decisions to uphold fairness.
Encouraged respectful behavior from coaches and players alike by setting an example of professionalism throughout matches.
Displayed respect to coaches, participants and parents to promote positive playing environment.
Education
Bachelor of Science - Sports And Recreation Management
Corban University
Salem, OR
05-2029
High School Diploma -
Crook County High School
Prineville, OR
06-2025
Skills
Customer service
Active listening
Critical thinking
Data entry
Customer relations
Problem resolution
Computer proficiency
Complaint resolution
Customer satisfaction measurement
Interests
Gym Workouts
High-Intensity Interval Training
Passionate about balancing physical health with mental and emotional wellness
I participate in various sports activities for physical activity, camaraderie, and personal growth
Committed to improving personal fitness through regular participation in Soccer
Collaborating with others on personal and professional topics
Timeline
Youth Soccer Referee
Crook County Parks And Recreation District
08.2024 - 10.2024
Customer Service Representative
Ericksons Thriftway
09.2023 - 11.2024
Bachelor of Science - Sports And Recreation Management