Jayda Azurin
Houston,TX
Summary
Detail-oriented server and bartender experienced in training new staff and enhancing customer satisfaction. Recognized for effective communication and teamwork, contributing to streamlined service during peak hours. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server and bartender
Texas Roadhouse
Houston, Texas
11.2022 - Current
- Processed customer orders accurately using point-of-sale systems.
- Assisted guests with menu selections and dietary restrictions.
- Trained new servers on restaurant policies and service standards.
- Handled customer complaints professionally to ensure satisfaction.
- Coordinated with team members to manage high-volume service periods.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
Server
local table
Katy, Texas
07.2022 - 10.2022
- Set up tables in between patrons to reduce wait times.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Prepared checks, itemizing total meal costs and taxes.
- Explained menu items, describing ingredients and cooking methods upon request.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Bartender
Barkley
Houston, Texas
04.2022 - 07.2022
- Managed inventory levels of bar supplies and ingredients.
- Followed safety and health regulations consistently while serving drinks.
- Developed drink recipes in line with restaurant menu offerings.
- Performed opening and closing duties including restocking supplies.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Bartender
Olive Garden Restaurant
Katy, Texas
02.2021 - 05.2022
- Prepared and served alcoholic and non-alcoholic beverages to guests.
- Assisted in training new bartenders on standard procedures.
- Engaged with customers to create a welcoming atmosphere.
- Followed safety and health regulations consistently while serving drinks.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Poured wine, beer, and cocktails for patrons.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Server
Olive Garden Restaurant
Katy, Texas
11.2020 - 05.2022
- Provided friendly and efficient service to enhance guest dining experiences.
- Managed multiple tables while ensuring timely food and beverage delivery.
- Assisted in maintaining cleanliness and organization of dining areas.
- Handled cash transactions and processed payments with accuracy and efficiency.
- Trained new servers on restaurant procedures and customer service standards.
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Associate of Science - Nursing
Lone Star College
Houston, TX06-2028
Skills
- Customer service
- Team collaboration
- Training and mentoring
- Attention to detail
- Exceptional customer service
- Upselling techniques
- Price memorization
- Dish preparation
- Point of sale (POS) system operations
- Food and beverage pairings
- Server training
- Strong work ethic
- Liquor, wine, and food service
- Memory retention
- Positive and professional
- Dining crew workflow optimization
- Menu memorization
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Server and bartender
Texas Roadhouse
11.2022 - Current
Server
local table
07.2022 - 10.2022
Bartender
Barkley
04.2022 - 07.2022
Bartender
Olive Garden Restaurant
02.2021 - 05.2022
Server
Olive Garden Restaurant
11.2020 - 05.2022
Associate of Science - Nursing
Lone Star College