Jayda Battle
New York,NY
Summary
Recent Biomedical Informatics graduate with experience in patient relations, healthcare operations, and administrative support. Strong communication, problem-solving, and organizational skills with a commitment to providing excellent patient care and service.
Overview
9
9
years of professional experience
Work History
Problem Solver
Amazon
Florence, NJ
11.2020 - 01.2026
- Analyzed complex problems to identify effective solutions for operational challenges.
- Facilitated training sessions for team members on problem-solving techniques and tools.
- Documented issues and solutions in the tracking system for future reference.
- Maintained detailed records of interactions for compliance and quality assurance measures.
Patient Relations Intern
Woodhull Medical Center
Brooklyn, NY
06.2019 - 08.2019
- Coordinated scheduling and appointment reminders for patients and medical staff.
- Communicated effectively with patients to address queries and provide assistance.
- Observed clinical procedures to gain insights into healthcare operations and best practices.
Sales Associate
Foot Locker
New York, New York
05.2017 - 01.2019
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained organized and visually appealing merchandise displays throughout the store.
- Processed customer transactions efficiently using point-of-sale systems.
Education
Bachelor of Science - Biomedical Informatics
New York City College of Technology
Brooklyn, NY06-2026
Skills
- Data Analysis
- Analytical Thinking
- Problem Solving
- Multitasking
Affiliations
- Biomedical Informatics Club : Participated in workshops and discussions focused on biomedical informatics, bioinformatics, and healthcare data analytics. Engaged with students and faculty on emerging applications of data science and technology in healthcare.
Timeline
Problem Solver
Amazon
11.2020 - 01.2026
Patient Relations Intern
Woodhull Medical Center
06.2019 - 08.2019
Sales Associate
Foot Locker
05.2017 - 01.2019
Bachelor of Science - Biomedical Informatics
New York City College of Technology