Jayda Borelli
Reading,USA
Overview
7
7
years of professional experience
Work History
Special Education Paraprofessional
GHR Healthcare
10.2024 - Current
- Assist teachers and provide administrative teaching support in a classroom setting.
- Supervise students outside of the classroom.
- Reinforce lessons presented by a teacher by reviewing them with students in a small group or on an individual basis.
- Help teachers create materials and prepare for and conduct their lesson plans.
- Encourage proper behavior and enforce school rules and regulations.
- Help teachers grade assignments and tests.
- Supervise students both in a classroom and outside the classroom such as at recess or on field trips.
- Help minimize classroom disruptions and provide an encouraging environment.
- Assist teachers in tracking a student's year progress and create reports to share with their parents.
Call Center Dispatcher
A R account management LLC
02.2023 - 10.2024
- Answer inbound calls promptly and professionally.
- Collect and document details of customer needs, emergencies, or service requests.
- Prioritize calls based on urgency and available resources.
- Dispatch staff, drivers, or service technicians using phone, radio, or computer systems.
- Monitor the status of field personnel and update schedules in real time.
- Provide callers with accurate information and clear instructions.
- Maintain detailed call logs, reports, and records.
- Escalate urgent issues to supervisors or emergency responders when necessary.
- Ensure compliance with company policies, safety regulations, and confidentiality standards.
PCA Personal Care Assistant
06.2022 - 02.2023
- Supported bathing, dressing and personal care needs.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Warehouse Packer
Happy Returns, Inc.
11.2021 - 04.2022
- Order packer
- Receive
- Process
- Packaging
- Labeling
- Shipping
Picker/Packer
Lutron Electronics
01.2021 - 06.2021
- Warehouse job
- Picker packer
- Stocking
- Software
Behavioral Health Technician
Haven Behavioral Hospital of Eastern PA
10.2019 - 02.2021
- Caregiver
- Position involves assisting patients with activities of daily living and self care
- Observe and write down patients behaviors
- Assisting meals and hygiene
- Cleaning
- Patient admissions and discharges
Security Officer
Dorney Park & Wildwater Kingdom
08.2018 - 02.2019
- Secures premises and personal by patrolling property
- Maintain a clean and safe environment
- Monitor surveillance equipment
- Assist first aid and safety of needed
- Inspect buildings, equipment & access points
- Dispatching
Education
High school diploma - undefined
William Allen High School
Reading, PASkills
- Warehouse Experience (1 year)
- Cleaning
- Communication skills
- Dispatching (2 years)
- Multitasking
- Hospital Experience (2 years)
- Computer skills
- Meal preparation
- Childcare
- Applied behavior analysis
- Home care
- Behavioral Health (4years)
- Organizational skills
Timeline
Special Education Paraprofessional
GHR Healthcare
10.2024 - Current
Call Center Dispatcher
A R account management LLC
02.2023 - 10.2024
PCA Personal Care Assistant
06.2022 - 02.2023
Warehouse Packer
Happy Returns, Inc.
11.2021 - 04.2022
Picker/Packer
Lutron Electronics
01.2021 - 06.2021
Behavioral Health Technician
Haven Behavioral Hospital of Eastern PA
10.2019 - 02.2021
Security Officer
Dorney Park & Wildwater Kingdom
08.2018 - 02.2019
High school diploma - undefined
William Allen High School
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