Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Dollar Tree
Union, USA
01.2024 - Current
Facilitated guest seating and managed food service reservations with exceptional service.
Welcomed customers and helped determine their needs.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Camp Counselor
Kuei Luck
Saint John's University, USA
06.2019 - 06.2023
Directed camp activities while ensuring the safety and well-being of all campers.
Fostered personal growth and teamwork among campers through engaging programs.
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Worked with children of varying age, interest, skill, and developmental levels.
Led groups of children safely through variety of camp activities.
Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
Catering Server
Terrance On The Park
52-11 111th Queens Corona
02.2021 - 05.2023
Assisted in event setup and teardown, ensuring a smooth transition between functions.
Provided friendly, courteous service to create memorable moments for guests.
Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Enhanced guest experience by providing exceptional service during catered events.
Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
Cashier
Popeyes
Queens, USA
01.2019 - 12.2020
Executed cashier duties, including accurately processing payments and efficiently taking customer orders.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Associate Degree - criminal justice
Queens Borough Community College
05.2025
Diploma -
Benjamin N Cardozo
01.2022
Skills
Cashiering
Cash Handling
Food Services
Reservations
Restaurant Operation
Hospitality Service
Customer Service
Basic Math
Organizational Skills
Communication
Flexibility
Willingness to Learn
Technical Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Team collaboration
Cleaning and sanitizing
Food safety training
Cleanliness and sanitation
Certification
Certified bartender, Expert Skills - 2 years
animal grooming certified - Expert Skills
Certified Dog trainer - Alison Empower Yourself
Certified Food Handler - TRUST20
Certified CPR/AED , Adult , Child & Infant + First Aid (BLS)
( The postgraduate institute for medicine)
Certified Health and life insurance ( Excel insurance training)