911 Dispatcher
Box Elder Communications Center
Brigham City, UT
03.2025 - 06.2025
- Dispatched emergency medical services to various locations in a timely and efficient manner
- Maintained a calm and professional demeanor while providing instructions for life-saving interventions over the phone until EMS arrival
- Coordinated with other emergency services such as fire departments or law enforcement agencies to provide mutual aid and support
- Maintained a calm demeanor under pressure while dealing with distressed callers or challenging situations
- Demonstrated strong knowledge of local geography, landmarks, street names, and addresses to provide accurate directions for responding units
- Provided pre-arrival medical instructions to callers when necessary, assisting in stabilizing patients before EMS arrival