Jayda Crumity
Eden Roc Nobu Miami Beach
Miami,FL
3
years of professional experience
I'm very detail-oriented food service specialist with experience in fast-paced environments. Known for strong time management and a sense of urgency, consistently ensuring guest satisfaction and operational efficiency. I was a dedicated server shift leader with expertise in training staff and enhancing guest experiences. I was recognized by mangers for strong problem-solving skills and commitment to maintaining high service standards. And I have a proven track record in delivering exceptional customer experiences. Skilled in effective multitasking, problem-solving, and building lasting relationships with guests.
Work History
Food Runner
8 Months- Delivered food orders efficiently to guests, ensuring timely service and satisfaction.
- Assisted servers in maintaining cleanliness and organization of dining areas, and tending to their guests.
- Monitored dining room for guest needs, promptly addressing requests and concerns.
- Assisted servers in maintaining cleanliness and organization of dining areas.
Concierge
8 Months- Greeted the guest took down their information and guided them to their seat. Assisted them and introduced them to their server and pool attendant for the day.
- Coordinated umbrella usage, and the amount of clean and dirty towels.
- Managed reservations for pool cabanas.
- Developed relationships with guests to enhance their overall experience at the hotel pool.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
Server Shift Leader
2 Years 5 Months- Managed shift schedules, optimizing staff coverage during peak hours.
- Supervised daily operations, ensuring high service standards and customer satisfaction.
- Trained new servers on menu knowledge and customer service protocols.
- Monitored inventory levels, facilitating timely restocking of supplies.
- Cultivated warm relationships with regular customers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
High School Diploma
- Awarded Excellence in Health Science
- Extracurricular Activities: Soccer, Tennis, and Track and Field
- Fashion Club President
- Elected to Secretary for Student Government Association in 2024
Skills
Time management
Customer service
Effective multitasking
Sense of urgency
Problem-solving
Bussing tables
Cash handling
Cleanliness
Relationship building
Server support
Meal delivery
Timeline
Food Runner
Eden Roc Miami Beach
12.2025 - CurrentRead More
Concierge
Eden Roc Nobu Miami Beach
12.2025 - CurrentRead More
Server Shift Leader
Fireman Derek's Key Lime Pies
06.2023 - 11.2025Read More
Sports Leadership And Management
High School Diploma
Read More