Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayda Feltmann

Olympia,WA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and manage multiple tasks at once. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

3
3
years of professional experience

Work History

Administrative Assistant

Capitol City Honda
08.2024 - Current
  • Maintained filing systems, enhancing data retrieval efficiency and organization.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Processed after market warranty contract remittances and cancellations.
  • Review and clear after market warranty, PDI, and dealer trade schedules.
  • Post part invoices, honda incentives, and honda funding into correct accounts.
  • Manage cashier and service till.

Express Service Advisor

Captiol City Honda
05.2024 - 08.2024
  • Collaborated with technicians to ensure timely completion of service tasks, resulting in reduced wait times for customers.
  • Informed customers of vehicle progress and completion time, service expenses and changes to properly address concerns.
  • Conducted follow-up emails with customer's post-service, reinforcing relationships and addressing any additional concerns or questions.

Express Service Advisor

Walker's Renton Subaru
01.2024 - 03.2024
  • Assisted customers in scheduling service appointments, ensuring efficient workflow and customer satisfaction.
  • Coordinated communication between service technicians and clients to provide timely updates on vehicle status.
  • Educated customers on vehicle maintenance needs, promoting preventative care and enhancing customer knowledge.

Business Development Center Representative

Walker's Renton Subaru
08.2023 - 11.2023
  • Managed incoming calls and scheduled appointments for customers.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted in closing repair orders in DMS system.

Scanncer Clerk

Walker's Renton Mazda
02.2022 - 08.2023
  • Scanned and entered car deals, payables, and repair orders into WebDocs for electronic record.
  • Maintained filing systems for car deals and payables.


Education

Captial High School
Olympia, WA
05-2025

Skills

  • Customer service
  • Data entry
  • Office administration
  • Filing
  • Multi-line phone systems
  • Accounting support
  • Cash handling and management

Timeline

Administrative Assistant

Capitol City Honda
08.2024 - Current

Express Service Advisor

Captiol City Honda
05.2024 - 08.2024

Express Service Advisor

Walker's Renton Subaru
01.2024 - 03.2024

Business Development Center Representative

Walker's Renton Subaru
08.2023 - 11.2023

Scanncer Clerk

Walker's Renton Mazda
02.2022 - 08.2023

Captial High School

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