Jayda Gray
Fort Worth,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
General Manager
Shoe Carnival
Hurst, TX
09.2021 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Store Manager
Plato's Closet
Longview, TX
03.2017 - 06.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Responsible for hiring, training and mentoring new staff members.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Associate of Science - Applied Science
Kilgore College
Kilgore, TX12.2019
Skills
- Problem Resolution
- Team Leadership
- Operations Management
- Efficient multi-tasker
- Training and coaching
- Team Building
Timeline
General Manager
Shoe Carnival
09.2021 - Current
Store Manager
Plato's Closet
03.2017 - 06.2020
Associate of Science - Applied Science
Kilgore College