Jayda Nau
Milwaukee
Summary
Dynamic professional with a strong background in customer service and patient care, honed at Water St Brewery and Aurora St. Luke's Medical Center. Proven ability to engage customers and resolve conflicts effectively, while managing inventory and training staff. Highly reliable team player with exceptional communication skills and a commitment to excellence.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Bartender
Water St Brewery
03.2023 - Current
- Provided exceptional customer service, ensuring positive guest experiences and repeat business.
- Crafted and served a diverse range of cocktails, maintaining high standards of quality and presentation.
- Managed bar inventory, tracking supplies and minimizing waste to optimize operational efficiency.
- Trained new staff on bartending techniques, enhancing team performance and service delivery.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills and commitment to satisfaction.
- Built relationships with vendors to manage orders and negotiate costs.
Nursing Assistant
Aurora St. Luke's Medical Center
05.2020 - 11.2025
- Assisted nursing staff with patient care activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare providers promptly.
- Administered medications under supervision, adhering to safety protocols.
- Collaborated with interdisciplinary teams to develop and implement patient care plans.
- Trained new staff on proper procedures and best practices in patient assistance.
- Streamlined documentation processes for improved accuracy and compliance with regulations.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Education
High School Diploma -
Germantown High School
GermantownNo Degree - Marketing Management And Research
Milwaukee Area Technical College
Milwaukee, WI08-2026
No Degree - Diagnostic Sonography
Milwaukee Area Technical College
Milwaukee, WI05-2026
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Customer service expertise
- Handling difficult customers
- Basic accounting
- Engaging personality
Timeline
Bartender
Water St Brewery
03.2023 - Current
Nursing Assistant
Aurora St. Luke's Medical Center
05.2020 - 11.2025
High School Diploma -
Germantown High School
No Degree - Marketing Management And Research
Milwaukee Area Technical College
No Degree - Diagnostic Sonography
Milwaukee Area Technical College