Jayda Pearson
Philadelphia,PA
Summary
Dedicated professional with a strong work ethic and exceptional customer service skills, honed at Barstool Samson Street & other nightlife venues. Proven ability to enhance guest experiences and foster loyalty, while effectively managing high pressure situations. I have a solid foundation in basic mixology and sales strategy, and I'm committed to delivering memorable events and seamless service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
VIP Server
Barstool Samson Street
Philadelphia, PA
11.2025 - Current
- Provided exceptional customer service to VIP guests, ensuring memorable experiences.
- Adapted quickly to high-pressure situations while maintaining a positive demeanor.
- Utilized POS systems for efficient order processing and payment handling.
- Developed strong relationships with regular guests, enhancing loyalty and repeat visits.
- Maintained cleanliness and organization of VIP areas to uphold service standards.
Surgical Patient Care Technician
Burlington County Eye Physicians
Burlington, NJ
09.2025 - Current
- Monitored vital signs and documented patient information accurately for physician review.
- Prepared examination rooms and maintained cleanliness to ensure patient comfort and safety.
- Educated patients on pre- and post-operative care instructions to enhance recovery experience.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
VIP Server
Wicked Wolf
Philadelphia, PA
11.2024 - 09.2025
- Assisted in planning and executing private events, contributing to successful functions that exceeded client expectations.
- Assisted in training new staff on service protocols and menu knowledge.
- Collaborated with kitchen staff to deliver timely and accurate food and beverage orders.
- Handled guest complaints professionally and quickly resolved issues, maintaining a positive atmosphere for all patrons.
Barback
LMNO
Philadelphia, PA
06.2024 - 11.2024
- Assisted bartenders with inventory management and restocking supplies efficiently.
- Maintained cleanliness of bar area, ensuring compliance with health and safety regulations.
- Supported drink preparation by preparing garnishes and glassware for service.
- Collaborated with team members to enhance workflow during peak hours, improving service efficiency.
- Replaced empty kegs and soda syrups.
- Learned how to make wide variety of mixed drinks.
Skills
- Strong work ethic
- Exceptional customer service
- Venue promotion
- Cash handling proficiency
Certification
RAMP
CPR
Timeline
VIP Server
Barstool Samson Street
11.2025 - Current
Surgical Patient Care Technician
Burlington County Eye Physicians
09.2025 - Current
VIP Server
Wicked Wolf
11.2024 - 09.2025
Barback
LMNO
06.2024 - 11.2024