JAYDAH GLASGOW
Lenox Hill Hospital
Brooklyn,NY
7
years of professional experience
Dedicated professional with experience in childcare, education, and customer service in fast-paced environments. Skilled in communication, organization, and time management, with a proven ability to deliver quality service and maintain accurate information. Committed to fostering positive experiences for children, customers, and colleagues.
Work History
Patient Service Facilitator
1 Year 2 Months- Greet and welcome patients and visitors, ensuring positive first impressions.
- Assist patients with registration and completion of required forms.
- Verify identification and insurance documentation.
- Coordinate scheduling processes, effectively communicating appointment needs to staff.
- Support scheduling processes and communicate appointment needs to staff.
- Monitor waiting areas, providing timely updates regarding delays to enhance patient experience.
Remote Medical Transportation Advocate
1 Year 10 Months- Monitored transportation trips to ensure timely service delivery.
- Monitored transportation trips, ensuring on-time service delivery and client satisfaction.
- Ensured compliance with Medicaid regulations and company standards.
- Resolved escalated transportation and service issues, enhancing customer experience and service reliability.
- Reviewed and processed invoice overrides accurately.
- Ensured compliance with Medicaid regulations and company standards, mitigating risk and maintaining operational integrity.
Teacher Aide
3 Years 5 Months- Established positive classroom environment by fostering strong relationships with students, promoting respect and open communication.
- Supported teachers in creating differentiated instruction materials, catering to diverse learning needs.
- Monitored student behavior and maintained orderly learning environment
- Supervised students during transitions, recess, and meal periods
- Organized classroom materials, supplies, and learning resources
Education
Bachelor of Arts - Criminal Justice
High School Diploma
Skills
HIPAA Compliance
Classroom organization
Scheduling
Data Entry
Microsoft Office
Problem Solving
Active Listening
Classroom management
Patient Support Services
Helping students with special needs
Timeline
Patient Service Facilitator
Lenox Hill Hospital
08.2025 - CurrentRead More
Remote Medical Transportation Advocate
Advocate Centered Services
07.2023 - 05.2025Read More
Teacher Aide
Garden of Learning
01.2020 - 06.2023Read More
Bedford Academy High School
High School Diploma
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Delaware State University
Bachelor of Arts from Criminal Justice
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