JAYDE AGUILAR
Dallas
Summary
Motivated and detail-oriented pursuing a career in technology with strong technical aptitude, problem-solving abilities, and experience working in a fast-paced environment. Skilled in learning new technologies quickly, providing excellent support, managing computer based systems, and troubleshooting basic technical issues. Currently pursuing education in cybersecurity and seeking an opportunity to contribute technical skills,adaptability, and a strong work ethic in an entry-level IT support role.
Overview
5
5
years of professional experience
Work History
Veterinary Assistant
High Point Animal Hospital
11.2024 - Current
- Administering prescribed medication and treatments, Maintaining accurate logs of patients' vital and files.
- Maintained accurate digital patient records, treatment documentation, and medical logs, ensuring data integrity for improved patient care.
- Utilized clinic software systems to document patient information,coordinate treatments,and support daily operations in a fast-paced environment.
- Educated clients on treatment options, vital signs, and patient care information, enhancing owner understanding and compliance.
- Collaborated with veterinary staff to coordinate workflow, prioritize urgent tasks, and maintain efficient daily operations.
Team Lead
Pet Suites
01.2024 - 10.2024
- Led my team in a fast-paced environment,prioritizing tasks, problem-solving operational issues, and maintaining workflow efficiency.
- Provided customer support by communicating updates, resolving concerns, and enhancing overall service experience.
- Maintained accurate customer and animal care records, ensuring compliance with documentation standards and operational processes.
Animal Caretaker
SPCA Plano
07.2021 - 12.2021
- Maintained detailed observation records and documented behavioral or health-related concerns to ensure timely care and support for animals.
- Developed strong communication and customer service skills through daily interactions with clients, enhancing their experience in a high-volume environment.
- Assisted customers by answering questions,providing guidance,and helping match needs with appropriate solutions.
Education
Bachelor of Science - Cyber Security
Boise State University
Boise, ID01-2028
Associate of Science -
Dallas College Richland College
Dallas, TX05-2025
High School Diploma -
Naaman Forest High School
Garland, TX06-2022
Skills
- Data Entry & Documentation
- Microsoft Office (Word, Outlook, Excel)
- Microsoft Office (Word,Outlook,Excel)
- Windows Operating Systems
- Basic Technical Support/Troubleshooting
- Hardware Setup & Peripherals (Monitors,HDMI,Keyboards)
- Hardware Setup & Peripherals (Monitors, HDMI, Keyboards)
- Software Installation & Navigation
Languages
- English
- Spanish
Certifications Awards
- CVA LVL 1
- RACE CE
Technical Skills
- Data Entry
- Google Workspace (Drive, Sheets)
- Microsoft 365 (Excel, Word)
- Sharepoint
- OneDrive
- Canva
- Adobe Creative Cloud
Timeline
Veterinary Assistant
High Point Animal Hospital
11.2024 - Current
Team Lead
Pet Suites
01.2024 - 10.2024
Animal Caretaker
SPCA Plano
07.2021 - 12.2021
Bachelor of Science - Cyber Security
Boise State University
Associate of Science -
Dallas College Richland College
High School Diploma -
Naaman Forest High School