Jayde DiRocco
Middletown,DE
Summary
Hardworking Medical Assistant/Front Desk brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Accurate in completing assignments and always ready to help team members.
Overview
4
4
years of professional experience
Work History
Medical Assistant/Front Desk
United Medical Clinic
03.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Babysitter/School Counselor
YMCA Daycare
10.2022 - 03.2023
- Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
- Maintained positive relationships with students, faculty, alumni, and administration.
- Used data to monitor students' progress and recommend solutions for improvement.
- Communicated positively with children and guardians.
- Communicated with parents regarding children's progress and development, raising any issues.
- Supervised children engaged in physical activity, learning and social skills with peers.
Filing Clerk/Medical Assistant/Medical Billing
Mid Atlantic Concussion Clinic, Hockessin DE
09.2019 - 01.2021
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Filed and updated patient information and medical records.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
Education
High School Diploma -
Saint Marks High School
Wilmington, DE06.2016
Skills
- Patient Reception Management
- Patient Scheduling
- Paperwork Coordination
- Medical Report Preparation
- Keenness
- Knowledge Base
- Adaptable and Flexible
- Time Management
Timeline
Medical Assistant/Front Desk
United Medical Clinic
03.2023 - Current
Babysitter/School Counselor
YMCA Daycare
10.2022 - 03.2023
Filing Clerk/Medical Assistant/Medical Billing
Mid Atlantic Concussion Clinic, Hockessin DE
09.2019 - 01.2021
High School Diploma -
Saint Marks High School
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