Jayde Harlow
Lake Forest,CA
Summary
Dedicated and empathetic Medical Assistant offering [4] years of hands-on experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction, and complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication, interpersonal skills, and understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Eager to grow, learn, and gain a more comprehensive view of healthcare in order to better serve the community. Relocating to Georgia
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant, Authorizations
Paloma Medical Group
San Juan Capistrano
02.2024 - Current
- Taking vitals, administration of tests and injections, and rooming patients prior to and following physician examination
- Obtain medical records and prepare the patient's chart for all new patient consultations, add-ons, and scheduled follow-ups.
- Document the patient history, including a history of present illness, review of systems, past medical and surgical history, family and social histories, medications, and allergies.
- Document physical examination findings and procedures as performed by the Physician.
- Document the results of laboratory and radiographic studies as dictated by the Physician.
- Make and receive phone calls on behalf of the Physician.
- Understand and observe legal concepts (e.g. HIPAA, confidentiality).
- Educate patient on protocols, procedures and supplement directions as necessary.
- Processed prescription refill requests according to protocol
- Submitting and verifying prior authorizations and referrals for office visits and radiology.
- Greeting and checking in of all patient, while maintaining updated demographic and insurance records
Medical Assistant
Clineva Urgent Care
Laguna Niguel
12.2022 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing and other diagnostic tests as requested by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Handled billing, insurance verification, updating of demographic information , and accurate and timely check in of patients.
Medical Assistant
OC MedDerm
Irvine
07.2022 - 12.2022
- Scheduled new patient consultations and existing patient procedures, visits, and follow-ups
- Greeted and checked in patient, ensured patient information in computer system was updated
- Verified insurance coverage for appointments and collected co-payments as required.
- Optimized patient satisfaction, provider time and treatment room utilization.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Answered inquiries from patients regarding their bills, payment plans, and general inquiries.
- Leveraged EMR software to post payments received for medical services.
- Managed office phone lines by checking voicemail, email, and returning calls.
- Entered in CPT and ICD-10 codes for each patient visit.
- Assisted with the collection of patient balances and processing unpaid statements for handover to collections.
Caregiver
Home Instead Senior Care
Orange County
08.2020 - 12.2021
- Assisted elderly clients of varying abilities with daily grooming, dressing, cooking, and housekeeping
- Maintained a safe, secure and comfortable environment and provided high levels of engagement and companionship.
- Communicated the needs of the client and reported the wellbeing of the client to the home health agency and family members
COPE Health Scholar
Mission Hospital
Mission Viejo
12.2020 - 08.2021
- Assisted healthcare professionals in various departments such as nursing, patient care, and administrative tasks.
- Follow and understand hospital policies including HIPAA.
- Maintain effective communication with patients, families, and healthcare team members.
- Collaborated with other healthcare team members to ensure high-quality patient care.
Style Consultant
Target
Irvine
09.2018 - 10.2020
- Prioritized quality customer service in order to boost sales and improve customer satisfaction
- Handled daily monetary transactions, and customer product support both in person and over the phone
- Facilitated the overall maintenance and upkeep of the department floor.
- Supported efficient and timely replenishment and restocking of sales floor merchandise.
Education
B.S. Biological Sciences -
University of California, Irvine
06.2022
Skills
- Patient-focused care
- Medical Terminology
- Procedure Assistance
- HIPAA Compliance
- Patient Scheduling
- Payment Collection
- Inventory and supply management
- Certified in Basic Life Support (BLS)
- Clinical Documentation
- Professional Bedside Manner
- Medical Records Management
- Preparing specimens and samples
- Insurance Verification
Certification
- BLS Certification Expires November 2025
Timeline
Medical Assistant, Authorizations
Paloma Medical Group
02.2024 - Current
Medical Assistant
Clineva Urgent Care
12.2022 - Current
Medical Assistant
OC MedDerm
07.2022 - 12.2022
COPE Health Scholar
Mission Hospital
12.2020 - 08.2021
Caregiver
Home Instead Senior Care
08.2020 - 12.2021
Style Consultant
Target
09.2018 - 10.2020
B.S. Biological Sciences -
University of California, Irvine