Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices.
Overview
7
7
years of professional experience
Work History
Can Runner
Can Monkey
04.2023 - Current
Bring trash and recycle cans out to curb and back in after pick up
Funeral Director
Service Corporation International
09.2019 - 08.2021
Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
Discussed nature of funeral service, disposition of remains and funeral costs with family members.
Secured and filed burial permits and made funeral arrangements.
Captioning Agent
CaptionCall
05.2017 - 06.2018
Generated error-free transcripts with skilled capturing and proofreading.
Skilled at working independently and collaboratively in a team environment.
Education
Associate of Applied Science in Mortuary Science - Mortuary Science
Chandler Gilbert Community College
Mesa
05.2019
Skills
Experience transcribing phone calls verbatim by voice
Willingness and determination to learn new skills and software
Ability to work independently without prompting
Ability to problem solve
Timeline
Can Runner
Can Monkey
04.2023 - Current
Funeral Director
Service Corporation International
09.2019 - 08.2021
Captioning Agent
CaptionCall
05.2017 - 06.2018
Associate of Applied Science in Mortuary Science - Mortuary Science