Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayde Whiting

Kailua-Kona

Summary

Hospitality student with experience at Hilton. Excel in customer service and conflict resolution. Proven ability to engage with guests and enhance their experience while ensuring safety. Recognized for efficiently managing orders, showcasing strong multitasking skills, and a commitment to quality.

Overview

4
4
years of professional experience

Work History

Hospitality Apprentice

Home2 and Tru by Hilton Midtown Phoenix
Phoenix
10.2024 - 12.2024
  • I accompanied different hotel executives each week to understand their roles across all departments.
  • At the end of the apprenticeship, I completed a project that related to an issue within the hotel, and provided a solution.
  • Trained on how to use Hilton PEP (Property Engagement Platform) and Kipsu messaging.

Server

Big Island Pizza
Kailua-Kona
04.2022 - 08.2024
  • I served the restaurant on my own by consistently providing service and helping around the kitchen.
  • Built relationships with the restaurant's regulars and encouraged new customers to become returning guests.
  • Monitored dining room for cleanliness and proper set-up at all times.

Guest Recreational Attendant

Hilton Waikoloa Village
Kailua-Kona
05.2023 - 08.2023
  • Instructed participants on the proper use of recreational facilities, equipment, and safety protocols, and monitored to ensure guests followed regulations.
  • Engaged with guests to inspire fun, and provide a warm energy, while prioritizing guest safety.

Baker/Deli Clerk

KTA Express
Kailua-Kona
06.2021 - 02.2022
  • Handled custom orders of cakes, various desserts, and lunch specials with efficiency and care.
  • Gathered incoming shipments and properly organized our dry and frozen storage.

Education

Bachelor of Science - Tourism And Hospitality Management

Grand Canyon University
Phoenix, Arizona
12-2025

High School Diploma -

Makua Lani Christian Academy
Kailua-Kona, HI
06-2021

Skills

  • Customer service
  • Multitasking
  • Teamwork
  • Honest and ethical
  • Conflict resolution
  • Heavy lifting

Timeline

Hospitality Apprentice

Home2 and Tru by Hilton Midtown Phoenix
10.2024 - 12.2024

Guest Recreational Attendant

Hilton Waikoloa Village
05.2023 - 08.2023

Server

Big Island Pizza
04.2022 - 08.2024

Baker/Deli Clerk

KTA Express
06.2021 - 02.2022

Bachelor of Science - Tourism And Hospitality Management

Grand Canyon University

High School Diploma -

Makua Lani Christian Academy

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