Jeremy Moreno
Clarksville,TN
Summary
Manager of 3 restaurants for last 20 yrs. Mostly bbq, mission bbq and 3 yrs at cheddars scratch kitchen
Overview
30
30
years of professional experience
1
1
Certification
Work History
Hospitality Manager
Cheddar's Scratch Kitchen
11.2022 - Current
- Handle of money Made schedules. In charge of inventory analysis.. Making sure customers have complete satisfaction
- Led team to optimize process workflows, enhancing overall operational efficiency.
- Implemented training programs, improving staff performance and knowledge retention.
Assistant Manager
Mission BBQ
01.2020 - 11.2022
- Assisted in developing training programs to enhance team performance and customer service skills.
- Coordinated scheduling and workflow to optimize staff efficiency and operational effectiveness.
Manager
Scrubys Bbq
01.2009 - 01.2019
- Oversaw daily operations to ensure high-quality service and efficient workflow.
- Trained and mentored staff on best practices and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed training programs to enhance team performance and customer satisfaction.
Manager
Shorty's BBQ
01.1996 - 01.2005
- Analyzed sales data to identify trends and improve menu offerings.
- Coordinated staff schedules to align with peak business hours for maximum efficiency.
- Enhanced customer experience by addressing feedback and implementing service improvements.
- Managed budgeting processes, ensuring cost-effective resource allocation across departments.
Education
High school or equivalent -
Cooper city high school
Cooper City, FL06.1998
No Degree - Culinary
Fort Lauderdale Art Institute
Skills
- Performance management
- Team leadership
- Customer relationship building
- Food Safety
- Catering
- POS
- Coaching
- On-the-job training (training delivery method)
- Restaurant management
- Managing hospitality teams
- Microsoft Word
- Forecasting
- Mentoring
- Team management
- Upselling
- Cash reconciliation
- E-learning (training delivery method)
- Time management
- Employee retention
- Self-directed learning
- Team motivation (leadership skill)
- Financial control management
- Casual dining experience
- Sales
- Profit & Loss
- Food service inventory management
- Conflict management
- Food Preparation
- Bar
- Food service management - Food service management experience (More than 20 years)
- Culinary Experience
- Customer service
- Customer satisfaction surveys
- Cross-selling
- Sales growth target achievement
- POS systems
- Banquet Experience
- Conducting staff training sessions as a first-line manager - Staff training sessions conducted as a first-line manager (More than 50 sessions)
- Job shadowing (employee development activity)
- Strategic planning
- Supervising Experience
- Financial performance measurement
- Profit and loss analysis
- Food safety management
- Role-playing (training delivery method)
- Leadership
- Delegation
- Labor Cost Analysis
- Complaint handling
- Kitchen Management Experience
- Conflict resolution
- Budgeting
- Staff scheduling
- Cost control
- Conference training method
- Formal training programs
- Management
- Computer skills
- Quick service & fast food restaurant
- Climbing
- Managing food service teams - Largest food service team managed (More than 20 team members)
- Restaurant experience
Certification
- ServSafe
- Present
Timeline
Hospitality Manager
Cheddar's Scratch Kitchen
11.2022 - Current
Assistant Manager
Mission BBQ
01.2020 - 11.2022
Manager
Scrubys Bbq
01.2009 - 01.2019
Manager
Shorty's BBQ
01.1996 - 01.2005
High school or equivalent -
Cooper city high school
No Degree - Culinary
Fort Lauderdale Art Institute
Additional Information
Serve safe