Summary
Overview
Work History
Education
Skills
Certification
Timeline
Additional Information
Generic

Jeremy Moreno

Clarksville,TN

Summary

Manager of 3 restaurants for last 20 yrs. Mostly bbq, mission bbq and 3 yrs at cheddars scratch kitchen

Overview

30
30
years of professional experience
1
1
Certification

Work History

Hospitality Manager

Cheddar's Scratch Kitchen
11.2022 - Current
  • Handle of money Made schedules. In charge of inventory analysis.. Making sure customers have complete satisfaction
  • Led team to optimize process workflows, enhancing overall operational efficiency.
  • Implemented training programs, improving staff performance and knowledge retention.

Assistant Manager

Mission BBQ
01.2020 - 11.2022
  • Assisted in developing training programs to enhance team performance and customer service skills.
  • Coordinated scheduling and workflow to optimize staff efficiency and operational effectiveness.

Manager

Scrubys Bbq
01.2009 - 01.2019
  • Oversaw daily operations to ensure high-quality service and efficient workflow.
  • Trained and mentored staff on best practices and operational procedures.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Developed training programs to enhance team performance and customer satisfaction.

Manager

Shorty's BBQ
01.1996 - 01.2005
  • Analyzed sales data to identify trends and improve menu offerings.
  • Coordinated staff schedules to align with peak business hours for maximum efficiency.
  • Enhanced customer experience by addressing feedback and implementing service improvements.
  • Managed budgeting processes, ensuring cost-effective resource allocation across departments.

Education

High school or equivalent -

Cooper city high school
Cooper City, FL
06.1998

No Degree - Culinary

Fort Lauderdale Art Institute

Skills

  • Performance management
  • Team leadership
  • Customer relationship building
  • Food Safety
  • Catering
  • POS
  • Coaching
  • On-the-job training (training delivery method)
  • Restaurant management
  • Managing hospitality teams
  • Microsoft Word
  • Forecasting
  • Mentoring
  • Team management
  • Upselling
  • Cash reconciliation
  • E-learning (training delivery method)
  • Time management
  • Employee retention
  • Self-directed learning
  • Team motivation (leadership skill)
  • Financial control management
  • Casual dining experience
  • Sales
  • Profit & Loss
  • Food service inventory management
  • Conflict management
  • Food Preparation
  • Bar
  • Food service management - Food service management experience (More than 20 years)
  • Culinary Experience
  • Customer service
  • Customer satisfaction surveys
  • Cross-selling
  • Sales growth target achievement
  • POS systems
  • Banquet Experience
  • Conducting staff training sessions as a first-line manager - Staff training sessions conducted as a first-line manager (More than 50 sessions)
  • Job shadowing (employee development activity)
  • Strategic planning
  • Supervising Experience
  • Financial performance measurement
  • Profit and loss analysis
  • Food safety management
  • Role-playing (training delivery method)
  • Leadership
  • Delegation
  • Labor Cost Analysis
  • Complaint handling
  • Kitchen Management Experience
  • Conflict resolution
  • Budgeting
  • Staff scheduling
  • Cost control
  • Conference training method
  • Formal training programs
  • Management
  • Computer skills
  • Quick service & fast food restaurant
  • Climbing
  • Managing food service teams - Largest food service team managed (More than 20 team members)
  • Restaurant experience

Certification

  • ServSafe
  • Present

Timeline

Hospitality Manager

Cheddar's Scratch Kitchen
11.2022 - Current

Assistant Manager

Mission BBQ
01.2020 - 11.2022

Manager

Scrubys Bbq
01.2009 - 01.2019

Manager

Shorty's BBQ
01.1996 - 01.2005

High school or equivalent -

Cooper city high school

No Degree - Culinary

Fort Lauderdale Art Institute

Additional Information

Serve safe
Jeremy Moreno