Dedicated customer service professional with strong communication and active listening skills. Proven ability to train team members and maintain organized workspaces while maintaining efficiency in fulfillment processes.
Overview
11
11
years of professional experience
Work History
Fulfillment & Drive-Up Expert
Target
Billings, MT
12.2024 - Current
Customer service
Process and fulfills customer orders accurately and efficiently
Assist in training new team members on fulfillment processes and safety protocols
Maintain organized workspaces to promote efficiency and compliance with safety regulations
Customer Service Representative
Shiloh 14 Theatre
Billings, MT
08.2024 - 11.2024
Customer service
Prepared food and drinks in concessions
Handled ticket sales and cash transactions using point of sale systems
Ensured auditoriums, bathrooms, and lobby areas are clean and safe
Volunteer
District 7 HRDC
Billings, MT
06.2015 - 07.2023
Assisted District 7 HRDC with community events for families held annually in various locations throughout Billings
Team Member (Inbound, GM, Guest Advocate, Fulfillment, Closing Expert, Tech, Grocery, Drive-up and Guest Services) at TargetTeam Member (Inbound, GM, Guest Advocate, Fulfillment, Closing Expert, Tech, Grocery, Drive-up and Guest Services) at Target