Motivated employee eager to embrace new challenges. Demonstrates strong work ethic and adaptability in fast-paced environments. Proven skills in customer service, multitasking, and effective time management.
Overview
3
3
years of professional experience
Work History
Customer Service
Target
Latham, United States
11.2023 - Current
Provide efficient guest service by answering questions, processing returns and exchanges, and resolving issues to maintain a positive shopping experience.
Handle inbound guest phone inquiries and collaborate with store teams to resolve order issues and special requests.
Manage online order fulfillment and drive-up, prepare and verify pickup bags, coordinate hand offs, and ensure accurate, timely delivery to guests' vehicles.
Maintain an organized pickup and customer service area to reduce wait times.
Train and support new team members on pickup procedures and customer service practices.
Apply strong organizational and basic computer skills to support daily operations.