
Driven and adaptable healthcare professional with a background spanning pharmacy operations, patient-facing communication, insurance navigation, and medical sales environments. Known for high performance in fast-paced, high-responsibility settings, bringing strong clinical comprehension, exceptional problem-solving, and a resilient mindset that converts challenges into results. Builds trust with patients, providers, and cross-functional teams, demonstrating professionalism, accuracy, and the ability to learn complex medical systems quickly. Well-positioned for medical device sales, healthcare operations, and clinical support roles due to combined clinical exposure, sales experience, and formal health science education.
• Ensured precision in dosage calculations, medication labeling, insurance processing, and documentation to support safe and efficient patient medication distribution.
• Applied knowledge of brand/generic drugs, therapeutic classes, pharmacology, and routes of administration to assist pharmacists in clinical workflow.
• Identified medication interactions, allergies, and contraindications, escalating clinical concerns to prevent medication errors and enhance patient safety.
• Communicated complex medication and insurance information to patients, prescribers, and insurers in fast-paced environments.
• Trained and mentored new technicians, reinforcing SOP standards related to accuracy, compliance, and patient care.
• Managed high-volume outbound sales pipeline, averaging 80–100 calls per shift and converting 30%+ of leads into qualified prospects.
• Exceeded monthly revenue and KPI targets by 120%+ using consultative communication and value-driven sales methods.
• Ranked top 10% nationally for consecutive quarters in sales conversion, retention metrics, and pipeline growth.
• Demonstrated strong CRM proficiency, performance reporting, and virtual client communication—transferable to healthcare sales environments.
• Led social media strategy and brand identity for a high-profile professional athlete across Instagram, Twitter, and TikTok.
• Negotiated sponsorships and long-term brand partnerships, driving revenue and brand relevance.
• Produced high-performing media content aligned with audience insights and brand voice, enhancing engagement and reach.
College Football, University of South Florida Athletics
January 2019 - January 2024, Tampa, FL