Jayden Espinoza
Normal,IL
Summary
Energetic and reliable professional with strong background in team coordination and customer service. Possesses deep understanding of operational procedures and inventory management, coupled with excellent problem-solving and communication skills. Committed to driving successful team outcomes and enhancing overall efficiency.
Overview
2
2
years of professional experience
Work History
Shift Manager
Kentucky Fried Chicken
11.2024 - 08.2025
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
Cashier
Roostys Chicken N Shake
12.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Minooka Community High School
Minooka, ILSkills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Punctual and reliable
- Handling customer complaints
- Energetic and enthusiastic
- Relationship building
- Team development
- Staff training and onboarding
- Interpersonal skills
- Flexible schedule
Timeline
Shift Manager
Kentucky Fried Chicken
11.2024 - 08.2025
Cashier
Roostys Chicken N Shake
12.2023 - 08.2024
Minooka Community High School