Dedicated technician with strong skills in customer service, IT troubleshooting, and time management. Committed to diagnosing technical issues and providing exceptional support to enhance user experience.
Overview
5
5
years of professional experience
Work History
Printer Technician
Oregon State University
Corvallis, OR
09.2024 - 05.2025
Diagnosed and repaired various printer models to ensure optimal functionality.
Performed routine maintenance on printers, enhancing overall performance and reliability.
Assisted users with troubleshooting printing issues, providing timely technical support.
Documented service records and repairs for accurate tracking of equipment history.
Crew Member/Lead
Trader Joe's
Tigard, OR
09.2022 - 05.2024
Assisted customers with product selection and inquiries to enhance shopping experience.
Operated cash register efficiently, ensuring accurate transactions and exceptional service.
Maintained cleanliness and organization of store displays to promote appealing environment.
Collaborated with team members to streamline inventory management processes and reduce stock discrepancies.
IT Specialist
The VR Cafe
Tigard, OR
01.2020 - 05.2024
Diagnosed and resolved technical issues related to VR hardware and software systems.
Implemented system updates and patches to enhance security and performance of IT infrastructure.
Collaborated with cross-functional teams to integrate new VR applications into existing technology frameworks.
Developed training materials for staff on VR system operations and troubleshooting techniques.