Jayden Fyke
Phoenix,AZ
Summary
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Shift Manager
McDonald's
08.2021 - 01.2023
- Oversaw daily operations ensuring compliance with quality and safety standards.
- Trained and mentored team members to enhance service efficiency and customer satisfaction.
- Managed inventory control processes, reducing waste and optimizing stock levels.
- Accomplished multiple tasks within established timeframes.
Shift Manager
McDonald's
08.2018 - 07.2020
- Supervised team of crew members to ensure efficient workflow during peak hours.
- Trained new staff on operational standards and customer service protocols.
- Monitored inventory levels and coordinated supply orders to maintain stock availability.
- Implemented quality control measures to enhance food safety and service efficiency.
- Resolved customer complaints promptly, improving overall satisfaction ratings.
- Conducted routine inspections of equipment and facilities for compliance with health regulations.
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Promoted a positive work environment through open communication and constructive feedback.
Cashier
JAMR Toy Store
11.2019 - 01.2020
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of checkout areas to enhance shopping experience.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Sales Associate
Swankys Boutique
09.2015 - 03.2018
- Developed visual merchandising strategies to enhance customer experience and increase foot traffic.
- Fostered strong relationships with customers, resulting in repeat business and positive reviews.
- Resolved customer inquiries promptly, ensuring high satisfaction rates and loyalty retention.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Ombudsman
Phoenix, AZ05.2019
Skills
- Cash handling
- Decision-making
- Punctual and reliable
- Handling customer complaints
- Energetic and enthusiastic
- Flexible schedule
- Willingness to learn
- Teamwork and collaboration
- Multitasking and prioritizing
- Reliability
- Excellent communication
Accomplishments
- Supervised team of 8-12 staff members.
- Sober since 6/26/21
- CPR & AED certified
Timeline
Shift Manager
McDonald's
08.2021 - 01.2023
Cashier
JAMR Toy Store
11.2019 - 01.2020
Shift Manager
McDonald's
08.2018 - 07.2020
Sales Associate
Swankys Boutique
09.2015 - 03.2018
High School Diploma -
Ombudsman