Summary
Work History
Education
Skills
Timeline
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Jayden Gordon

Maumee,OH

Summary

Diligent Customer Service professional bringing demonstrated expertise in customer support, task prioritization and time management. Familiar with diverse courtesy tasks, including moving product, collecting carts and locating items for customers. Proficient in stock management and sales support. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Work History

Courtesy Clerk

Kroger
Maumee, OH
06.2023 - 11.2023
  • Contributed to the reduction of waste by properly sorting recyclables, compost, and garbage according to company guidelines.
  • Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
  • Sought ways to improve processes and services provided.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
  • Self-motivated, with a strong sense of personal responsibility.

Education

High School Diploma -

Maumee High School
Maumee, OH
05.2025

Skills

  • Bagging procedures
  • De-Escalation Techniques
  • Teamwork and Collaboration
  • Process Improvement
  • Strong Work Ethic
  • Cart Collection
  • Complaint resolution
  • Stocking shelves
  • Flexible Schedule
  • Customer Assistance
  • Efficient and Courtesy
  • Positive Attitude

Timeline

Courtesy Clerk

Kroger
06.2023 - 11.2023

High School Diploma -

Maumee High School