Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with leads, clients, and referrals while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
American Income Life Insurance Company
06.2023 - Current
Calculated quotes and educated potential clients on insurance options.
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Obtained underwriting approval by completing application for coverage.
Promoted products and services using upselling and other sales strategies.
Upsold additional products and services after identifying customer needs and requirements.
Developed sales leads from direct referrals, networking and targeted marketing campaigns.
Built relationships with clients using active listening and issue resolution to provide excellent service.
Maintained high standards of customer service by building relationships with clients.
Educated clients on insurance policies and procedures.
Collected premiums on or before effective date of coverage.
Analyzed risk factors to recommend appropriate coverage levels.
92G Culinary Specialist
U.S. Army Reserve Command
07.2021 - Current
Verified that daily nutritional and special culinary servings complied with laws, company regulations and accepted nutritional standards.
Prepared nourishing, palatable and well-balanced meals to enhance formal, informal and offsite dining experiences.
Operated as culinary coach and leader and engaged in detailed food preparation and service execution during especially busy times.
Partnered with sustainability team to minimize waste and creatively minimized global footprint in culinary operations.
Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
Maintained composure and work quality while under stress.
Trained new staff on food preparation and safety procedures.
Education
High School Diploma -
West Texas High School
Stinnett, TX
05.2021
Skills
Consultative Selling Techniques
Email Marketing
Claims Reporting Systems
Customer Follow-Up
Insurance Coverage Review
Client Retention
Client Service
Professional Relationships
Client Needs Analysis
Life Insurance
Customer Service and Assistance
Quotes and Sales
Referral Pipeline Maintenance
Certification
Licensed General lines agent, 06-02-23 to 02-28-25