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Front desk and night audit professional with experience in folio balancing, reservation processing, and billing accuracy. Resolve guest issues through clear communication and documented procedures. Coordinate with other departments to align room assignments and requested amenities.

Motivated Front Desk Agent with hospitality experience includes guest services and hotel operations. Extremely experienced in checking in and checking out as well as handling payments, conflicts, etc. Able to provide superior customer customer service and strive to satisfy guest and work with other hotel departments.

I am a very competent and capable worker that will confidently fill any role in the service industry. With over 10+ years of customer service experience, I've done it all. I am a very confident and charismatic person who will definitely make a great addition to any team, as I am adaptable and flexible, both in personality and in a work sense. I work well under pressure while remaining friendly, and I have a high stress tolerance. I have lived all over the United states and have a lot of life experience that translates to a broad ability to interact with people in any kind of situation.

Skilled Front Desk Agent specializing in guest relations and payment processing. Enhances guest experiences through effective communication and conflict resolution. Excels in managing check-ins and check-outs, ensuring operational efficiency and high satisfaction. Committed to leveraging customer service expertise to support hotel operations.

Jayden Hilliman

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Some College (No Degree) - Digital Media

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Front Desk Agent

Some College (No Degree) - Digital Media

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