Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jayden Hood

Lincoln,NE

Summary

A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to meet company goals and standards.

Overview

5
5
years of professional experience

Work History

Dining Services Coordinator

Legacy Estates
Lincoln, NE
04.2019 - Current
  • Resolved problems or concerns to satisfaction of involved parties.
  • Trained front-of-house staff on policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Coached staff on strategies to enhance performance and improve resident relations.

Resident Living Advisor

Legacy Estates
Lincoln , NE
02.2021 - 06.2023
  • Greeted and assisted prospects to foster positive experiences and relationships.
  • Listened to prospects needs to identify and recommend best actions and services for their well-being.
  • Produced prospect reports, finalized deals and filed records in our digital database.
  • Helped prospects adjust to new lifestyles during periods of incapacitation or recuperation.

Training Manager

The Legacy
Lincoln, NE
06.2022 - 06.2022
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
  • Roleplayed various scenarios with teams to build confidence in handling situations.
  • Sought and implemented continuous improvements by encouraging team to leverage new systems.
  • Coordinated with managers to identify skill or knowledge gaps and implement training needs.

Education

BBA - Business Administration and Management

University of Nebraska - Lincoln
Lincoln, NE
05-2028

International Baccalaureate Diploma - Music

Lincoln High School
Lincoln, NE
05.2020

Lincoln Public Schools Diploma -

Lincoln High School
Lincoln
05-2020

Skills

  • Critical Thinking
  • Training & Development
  • Friendly, Positive Attitude
  • Planning & Organizing
  • Team Management

References

References available upon request.

Timeline

Training Manager

The Legacy
06.2022 - 06.2022

Resident Living Advisor

Legacy Estates
02.2021 - 06.2023

Dining Services Coordinator

Legacy Estates
04.2019 - Current

BBA - Business Administration and Management

University of Nebraska - Lincoln

International Baccalaureate Diploma - Music

Lincoln High School

Lincoln Public Schools Diploma -

Lincoln High School

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Jayden Hood