Jayden Howard
Machias,NY
Summary
Dynamic and dependable professional with extensive experience in customer service and food handling, notably at John and Marys. Proven ability to enhance kitchen efficiency and maintain high standards of cleanliness. Skilled in inventory management and computer systems that are required to maintain if not exceed shipment standards notably at Dave’s Christmas Store and Mohela/Secured Assist.
Overview
7
7
years of professional experience
Work History
Cook
John and Marys
Arcade, NY
07.2025 - Current
- Prepared high-quality meals following established recipes and presentation standards.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Assisted in inventory management by tracking ingredient availability and usage.
- Collaborated with team members to optimize kitchen workflow during peak hours.
Student Loan Counselor
MOHELA
07.2024 - 01.2025
- Assisted borrowers in understanding student loan options and repayment plans.
- Provided accurate information regarding federal loan programs and eligibility criteria.
- Facilitated communication between borrowers and loan servicers to resolve issues.
- Educated clients on financial literacy concepts to promote informed decision-making.
Student Loan Counselor
Secured Assist
11.2022 - 07.2024
- Reviewed borrower applications for completeness and compliance with regulations.
- Developed resources to streamline counseling processes and enhance client interactions.
- Trained new counselors on best practices in customer service and loan processing.
- Led workshops to improve borrower engagement and understanding of repayment strategies.
Deli Clerk
Tops Friendly Markets
Arcade, NY
06.2022 - 11.2022
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Prepared deli meats and cheeses, ensuring presentation and quality standards were met consistently.
- Operated slicing equipment efficiently while adhering to safety protocols and hygiene standards.
- Maintained cleanliness of the deli area, contributing to a safe and inviting environment for customers.
Sandwich Artist
SUBWAY®Restaurants
Arcade, NY
01.2022 - 06.2022
- Prepared high-quality sandwiches with attention to customer preferences and dietary restrictions.
- Maintained cleanliness and organization of workstation to ensure compliance with food safety standards.
- Assisted in training new team members on sandwich preparation techniques and customer service protocols.
- Collaborated with team to streamline food assembly processes, improving order efficiency during peak hours.
Shipping and Receiving Clerk
Dave’s Christmas Store
Franklinville, NY
11.2021 - 12.2021
- Managed inbound and outbound shipments, ensuring compliance with safety regulations and company policies.
- Conducted regular audits of inventory systems to ensure data integrity and operational excellence.
- Coordinated inventory control processes to maintain accurate stock levels and minimize discrepancies.
Cook
Lils Deli
Machias, NY
06.2021 - 09.2021
- Ensured compliance with food safety regulations, including proper storage methods.
- Trained new staff on cooking techniques and kitchen safety protocols.
- Developed daily specials based on seasonal ingredients and customer preferences.
- Implemented process improvements that enhanced efficiency in meal preparation tasks.
Cashier
Dollar General
Machias, NY
06.2019 - 07.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained organized and stocked merchandise displays to enhance shopping experience.
- Assisted customers with inquiries, providing exceptional service and support.
- Trained new cashiers on register operation and customer service protocols.
Education
High School Diploma -
Pioneer Central High School
Yorkshire, NYSkills
- Customer service
- Cleaning and organization
- Food handling
- Dependable
- Quick Learner
- Inventory management
- Time Management
- Computer Systems
Timeline
Cook
John and Marys
07.2025 - Current
Student Loan Counselor
MOHELA
07.2024 - 01.2025
Student Loan Counselor
Secured Assist
11.2022 - 07.2024
Deli Clerk
Tops Friendly Markets
06.2022 - 11.2022
Sandwich Artist
SUBWAY®Restaurants
01.2022 - 06.2022
Shipping and Receiving Clerk
Dave’s Christmas Store
11.2021 - 12.2021
Cook
Lils Deli
06.2021 - 09.2021
Cashier
Dollar General
06.2019 - 07.2021
High School Diploma -
Pioneer Central High School