Jayden Jean-Baptiste
Waterbury,CT
Summary
Responsible student of the trade with good judgment, time management and a flexible schedule. Aiming to leverage my abilities to successfully fill the Electrical Apprentice vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Currently looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company. Detail-oriented professional with excellent communication, interpersonal and creative thinking skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's
Waterbury, CT
04.2023 - 06.2024
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Ensured that all safety protocols were followed during training sessions.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Acted as a liaison between crew members and management, facilitating open communication.
Customer Service Specialist
Big Y World Class Market
Cheshire, CT
03.2022 - 03.2023
- Processed returns, refunds, exchanges according to company policies and procedures.
- Answered incoming customer inquiries regarding product and service information.
- Followed up with customers after transactions to ensure satisfaction levels were met.
- Collaborated with colleagues from other departments in order to resolve customer concerns quickly.
- Maintained a high level of professionalism while interacting with customers via phone or email.
Electrical Helper
Kaynor Tech
Waterbury, CT
- Operated hand tools such as drillers, grinders, saws, crimpers.
- Checked continuity of circuit using test instruments.
- Inspected power cables for signs of damage or wear and tear before use.
- Cleaned up work areas after completing assigned tasks.
Education
High School Diploma - Electrical
W.F Kaynor Technical High School
CT06-2024
Skills
- Power and hand tools
- Providing customer service
- Heavy Lifting
- Electrical Wiring
- Deep knowledge of National Electrical Code
- Conduit bending, threading, and pipe laying
- Lockout and tagout procedures
- Communication
- Arc Flash Protection
Certification
- Drivers License
- OSHA 30
- CPR and Basic First Aid
- High school diploma and electrical course completion
- Green step Healthy Housing Principals Certificate
- Green Step Building Science Principals
References
- Electrical Instructor: Jonathan Pelkey (860) 637-2953
- McDonald's Store Manager: Juan-Jo Alvarez (203) 666-0289
- Big Y Frontend Manager: Maraya Montero (203) 706-2408
Timeline
Crew Trainer
McDonald's
04.2023 - 06.2024
Customer Service Specialist
Big Y World Class Market
03.2022 - 03.2023
Electrical Helper
Kaynor Tech
High School Diploma - Electrical
W.F Kaynor Technical High School