Jayden Kotte-Greene
North Las Vegas,USA
Summary
Im a dependable employee seeking an opportunity to expand my skills and grow my work knowledge. I hope with this opportunity I will be able to take the next step in my career path. I am dedicated to contribute to the success of the company by using the skills I have acquired over the years. With these skills I have learned I believe I will make a positive impact not only for the company but for the employees and customers. I am a fast learner and have a strong work ethic so I am ready to learn whatever is thrown at me.
Overview
1
1
year of professional experience
Work History
Service Advocate
Target
08.2024 - Current
- Answered customer and employee questions about merchandise availability or locations.
- Resolved customers' service or billing complaints by exchanging merchandise, refunding money or adjusting bills.
- Checked containers for damage or defects.
- Helped individuals locate desired items, maintaining customer satisfaction and loyalty.
- Maintained cleanliness and organization of returns area at all times.
- Assisted with purchases by packaging and carrying items to vehicles.
- Operated digital devices to identify tasks, locate products, and submit completed work.
- Received incoming packages and inspected for defects or damage.
- Processed customer exchanges, refunds and bill adjustments to correct product or service problems.
- Inspected products to determine resale condition or disposal requirements.
- Provided assistance to customers who required help loading or unloading their purchases from carts.
- Assisted customers with shopping carts by providing them at store entrances and retrieving them from parking lots.
Courtesy Clerk
Kroger
11.2023 - 11.2024
- Greeting customers making them feel welcome, important and appreciated.
- Retrieving replacement items for damaged goods.
- Assisted customers by carrying purchased items and loading into vehicles.
- Performed price checks for customers upon request.
- Assisted in maintaining sales floor appearance by facing products, straightening shelves, and removing debris.
- Bagged groceries for customers and offered carry-out service.
- Located products for customers and led individuals directly to desired items.
- Cleaned store premises, including sweeping floors, cleaning restrooms and wiping down surfaces keeping work stations and all store areas neat, clean and free from hazards for proper customer and employee use
- Assisted in training new courtesy clerks on proper procedures and protocols
- Collected shopping carts from parking lot and returned them to store entrances.
- Helped customers by bagging items, removing shopping carts and assisting checkout process.
Education
High School Diploma -
Nevada Learning Academy
Las Vegas, NV05.2024
Skills
- Multitasking
- Teamwork and Collaboration
- Janitorial Skills
- Adaptability and Flexibility
- Strong Work Ethic
- Interpersonal Skills
- Customer service background
- Complaint handling
- Complex Problem-solving
Language
English
Native
Timeline
Service Advocate
Target
08.2024 - Current
Courtesy Clerk
Kroger
11.2023 - 11.2024
High School Diploma -
Nevada Learning Academy
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