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Dynamic professional with a proven track record at Coast Community College District, excelling in technical support and troubleshooting. Adept in Microsoft Intune and Jira, I deliver exceptional user satisfaction while fostering strong client relationships. My proactive approach and problem-solving skills drive successful outcomes in fast-paced environments.

With my past experience in leadership while working for the YMCA and current leading experience in the dance community, I am able to apply what I have learned to daily life and challenged I face. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Dedicated student assistant with expertise in end-user support and data analysis. Proven ability to create training materials and deliver exceptional customer service. Focused on enhancing user experience and contributing to team success. Detail-oriented student assistant specializing in data analysis and technical support. Proven ability in developing user documentation and providing exceptional customer service. Eager to contribute skills in team collaboration and project management to drive operational success. Dedicated student assistant with expertise in data analysis, technical support, and user documentation. Committed to delivering exceptional customer service and facilitating effective team collaboration.

Dynamic IT professional with hands-on experience at Concordia University Wisconsin, excelling in hardware troubleshooting and customer service. Proven ability to resolve complex technical issues and enhance user satisfaction through effective communication and collaboration. Adept at managing multiple tasks while ensuring compliance with IT policies and delivering seamless support for Windows and macOS systems.

Jayden Luong

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Student Assistant

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Bachelor of Science - Management Information Systems

High School Diploma -

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