Jayden M. Broehm

Wilmington,USA

Summary

Motivated and compassionate professional with a strong foundation in human services and leadership. Skilled in customer service, communication, organization, and ethical problem-solving. Proficient in Microsoft Office Suite and Google Workspace to support collaboration and efficiency. Experienced in counseling, social policy, psychology, and community support, with a commitment to advocacy, research, and continuous professional growth.

Overview

years of professional experience

Work History

Sales Lead

Normans Gift Shop Inc

08.2022 - Current

Supervise associates and oversee operations in the absence of general or assistant management.
Ensure seamless business continuity and excellent customer service.
Manage register transitions, returns, and fulfillment for in-store and online orders.
Assist with inventory control, staff scheduling, and issue resolution.

Retail Management

Office Superstore East LLC

11.2021 - 01.2022

Provided expert product guidance and resolved customer inquiries.
Supported IT functions and conducted accurate transaction processing.
Handled merchandise restocking, inventory placement, and shipment labeling.

Cashier

ACME Markets Inc

07.2021 - 01.2021

Delivered fast, accurate checkout service while assisting with customer needs.
Maintained accuracy with all forms of payment.

Education

Associate of Applied Science - General Studies

Delaware Technical Community College

Wilmington, Delaware

05.2025

Skills

Technical Proficiency: Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Google Docs, Google Drive
Professional & Workplace Skills: Teamwork, Organization, Problem Solving, Time Management

Communication & Analytical Abilities: Writing, Research, Customer Service, Leadership, Communication
Language Skills: English - Full Professional Proficiency

Awards

Spring 2025 President’s List: Delaware Technical Community College – Wilmington, DE Recognized for full-time students who demonstrate the highest level of academic achievement by earning a GPA of 3.8 or higher., Fall 2024 Dean’s List: Delaware Technical Community College – Wilmington, DE Recognized for full-time students who demonstrate a commitment to academic excellence by earning a GPA of 3.8 or higher., Summer 2024 Academic Excellence Recognition: Delaware Technical Community College – Wilmington, DE Recognized for part-time students who earn a GPA of 3.25 or higher for the semester., Spring 2024 President’s List: Delaware Technical Community College – Wilmington, DE Recognized for full-time students who demonstrate the highest level of academic achievement by earning a GPA of 3.8 or higher., Summer 2023 Dean’s List: Delaware Technical Community College – Wilmington, DE Recognized for full-time students who demonstrate a commitment to academic excellence by earning a GPA of 3.25 or higher.

Community Service

Food Bank of Delaware, Wilmington, DE, 2024-01, 2024, Assisted in sorting and distributing food donations to underserved communities., Collaborated with a team to ensure efficient food packaging and delivery., Developed strong organizational and communication skills in a work environment.

Timeline