Dynamic general manager with expertise in operational management, team collaboration, and customer service. Proven track record in training staff and ensuring compliance with health standards to enhance service quality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Manager
Five Guys
Wayne
03.2026 - Current
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Managed daily restaurant operations, ensuring compliance with health and safety standards to maintain a safe dining environment.
Supervised staff, training and supporting team members to improve overall service quality.
Coordinated inventory management, aligning stock levels with customer demand to minimize shortages and excess.
Oversaw cash handling procedures, maintaining accuracy and security of financial transactions.
Library Work-Study Assistant
Fairleigh Dickinson University
Madison
02.2023 - 05.2023
Organized materials and resources for lectures and workshops to enhance student engagement and learning experiences.
Communicated with students to address inquiries and provide information promptly.
Created a positive first impression by professionally greeting and assisting visitors and clients.
Shelved, organized, and maintained materials to facilitate easy access for patrons, supporting overall library operations.
Sales Associate
Marshalls
East Hanover
04.2021 - 01.2022
Greeted customers warmly, delivering exceptional service to enhance shopping experience.
Processed transactions efficiently at cash register, ensuring accuracy and customer satisfaction.
Collaborated with team members to exceed store goals and uphold operational standards.
Ensured compliance with company policies and safety regulations.