High-energy Produce Supervisor with a solid background in retail environments and experience in grocery management. Proficient in organizing and minimizing shrinkage of perishable goods. Skillful delegator and organizational problem-solver.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Amazon DSP Driver
BBW Holdings LLC
Grand Rapids, MI
04.2022 - Current
I ensure safety and efficiency in last-mile delivery
Ensured customer satisfaction upon delivery
Planned and adjusted optimal routes based on traffic and weather conditions.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Answered, scheduled and responded to reservation calls at specific times and locations.
Produce Clerk/ Evening Supervisor
Fresh Thyme Farmers Market
Grand Rapids, MI
08.2021 - 04.2022
At Fresh Thyme I oversaw the sales floor, ensuring products were readily available while providing quality and timely customer assistance
I actively managed backstock and inventory in preparation for weekly change-overs
Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
In this position, I also lent a hand as a cashier when needed
Mentored new sales associates to contribute to store's positive culture
Custodial /Maintenance Worker
Ferris State University
Big Rapids, MI
05.2021 - 08.2021
Working for the university I ensured dormitories were cleanly and up to the colleges code in regards to maintenance and sanitation
This was seasonal work for the summer months.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Assembled basic furniture and supplies for offices and other multi-use rooms.
Reported vandalism or other damage to property to supervisor.
Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
Sales Associate
Phantom Fireworks
Grand Rapids, MI
06.2020 - 08.2020
Working at Phantom Fireworks I operated the cash register as well as helped customers fulfill orders in a timely manner
This was seasonal holiday employment.
Engaged with customers to build rapport and loyalty.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Fulfilled orders and sourced products to meet rigorous customer schedules.
Cashier and Front End Clerk
The Fresh thyme farmer's Market
Grand Rapids, MI
06.2018 - 12.2019
Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.
Helped customers complete purchases, locate items and join reward programs.
Greeted customers and responded to requests for information.
Kept front end areas clean and organized for professional appeal to customers.
Maintained current understanding of promotional ads and seasonal offerings.
Provided exceptional services and pleasant shopping experiences to retail customers.