Jayden Reed
Produce Department Supervisor
Grand Rapids,MI
Summary
High-energy Produce Supervisor with a solid background in retail environments and experience in grocery management. Proficient in organizing and minimizing shrinkage of perishable goods. Skillful delegator and organizational problem-solver.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Amazon DSP Driver
BBW Holdings LLC
Grand Rapids, MI
04.2022 - Current
- I ensure safety and efficiency in last-mile delivery
- Ensured customer satisfaction upon delivery
- Planned and adjusted optimal routes based on traffic and weather conditions.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Answered, scheduled and responded to reservation calls at specific times and locations.
Produce Clerk/ Evening Supervisor
Fresh Thyme Farmers Market
Grand Rapids, MI
08.2021 - 04.2022
- At Fresh Thyme I oversaw the sales floor, ensuring products were readily available while providing quality and timely customer assistance
- I actively managed backstock and inventory in preparation for weekly change-overs
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- In this position, I also lent a hand as a cashier when needed
- Mentored new sales associates to contribute to store's positive culture
Custodial /Maintenance Worker
Ferris State University
Big Rapids, MI
05.2021 - 08.2021
- Working for the university I ensured dormitories were cleanly and up to the colleges code in regards to maintenance and sanitation
- This was seasonal work for the summer months.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Assembled basic furniture and supplies for offices and other multi-use rooms.
- Reported vandalism or other damage to property to supervisor.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
Sales Associate
Phantom Fireworks
Grand Rapids, MI
06.2020 - 08.2020
- Working at Phantom Fireworks I operated the cash register as well as helped customers fulfill orders in a timely manner
- This was seasonal holiday employment.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Fulfilled orders and sourced products to meet rigorous customer schedules.
Cashier and Front End Clerk
The Fresh thyme farmer's Market
Grand Rapids, MI
06.2018 - 12.2019
- Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers and responded to requests for information.
- Kept front end areas clean and organized for professional appeal to customers.
- Maintained current understanding of promotional ads and seasonal offerings.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Associates of businesses - Digital media
Ferris State University
08.2019 - 08.2021
High school diploma -
Grand Rapids University Preparatory Academy
Grand Rapids 09.2015 - 05.2019
Skills
Food preparationProduce ExperienceCustomer serviceCulinary experienceRetail sales (2 years)PricingHospitalityDocumentation reviewKitchen ExperienceAnalysis skills
Retail inventory management
Timeline
Amazon DSP Driver
BBW Holdings LLC
04.2022 - Current
Produce Clerk/ Evening Supervisor
Fresh Thyme Farmers Market
08.2021 - 04.2022
Custodial /Maintenance Worker
Ferris State University
05.2021 - 08.2021
Sales Associate
Phantom Fireworks
06.2020 - 08.2020
Associates of businesses - Digital media
Ferris State University
08.2019 - 08.2021
Cashier and Front End Clerk
The Fresh thyme farmer's Market
06.2018 - 12.2019
High school diploma -
Grand Rapids University Preparatory Academy
09.2015 - 05.2019