Jayden Remmen
Saint Paul,MN
Summary
Results-driven Shift Manager with a strong focus on customer service, team development, and cash handling. Proven track record in enhancing operational efficiency and employee training.
Dynamic Shift Manager with experience in leading teams and optimizing daily operations. Skilled in decision-making, employee training, and maintaining workplace safety, contributing to improved customer satisfaction and team performance.
Overview
2
2
years of professional experience
Work History
Shift Manager
Shake Shack
Roseville, MN
05.2024 - 04.2026
- Assisted team in daily operations, ensuring efficient service and customer satisfaction.
- Trained new staff on menu items and operational procedures to enhance productivity.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
- Implemented systems for order accuracy, reducing wait times for customers during peak hours.
- Resolved customer complaints promptly, improving overall dining experience and loyalty.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Oversaw daily operations to maintain store cleanliness and organization.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
Education
High School Diploma -
Washington Technology Magnet School
St Paul, MN06-2025
Skills
- Cash handling
- Customer service focus
- Employee training
- Accurate money handling
- Self motivation
- Active listening
- Decision-making
- Teamwork
- Shift leadership
- Safety compliance
- Workplace safety
- Training and mentoring
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Shift Manager
Shake Shack
05.2024 - 04.2026
High School Diploma -
Washington Technology Magnet School