Professional Summary
Overview
Work History
Education
Skills
Timeline

Jayden Ruiz

TDR Electronic Recycling
San Jose,CA
1
year of professional experience

Dynamic professional with expertise in customer service and critical thinking, honed at TDR Electronic Recycling. Successfully enhanced customer satisfaction by addressing inquiries and complaints, fostering loyalty. Proficient in CRM software for accurate data entry and documentation. Championed sustainable practices, optimizing team collaboration and inventory management, achieving a 20% increase in workflow efficiency.

Work History

Customer Service Representative

1 Year
TDR Electronic Recycling | 02.2025 - 02.2026
  • Facilitated customer inquiries regarding electronic recycling processes and services.
  • Oversaw collection and processing of electronic waste to ensure compliance with environmental regulations.
  • Oversaw accurate documentation of customer interactions and service requests utilizing CRM software.
  • Addressed customer complaints with efficiency, ensuring positive experiences and fostering loyalty.
  • Instructed customers on effective disposal methods for electronic items, fostering sustainable practices.
  • Oversaw inventory management by monitoring incoming materials and maintaining optimal stock levels.
  • Facilitated collaboration among team members to enhance workflow optimization.

Education

Currently Enrolled- James Lick High School

Jameslick High School | San Jose, CA

Skills

Customer service
Active listening
Critical thinking
Data entry
Relationship building
Computer proficiency

Timeline

Customer Service Representative

TDR Electronic Recycling
02.2025 - 02.2026Read More

Jameslick High School

Currently Enrolled- James Lick High School
Read More
Jayden Ruiz